Mobile network operator 1p Mobile appears to have recently reduced the “minimum spend requirement” period on their classic Pay As You Go (PAYG) plans from at least £10 every 90-days, to £10 every 60-days. But the provider’s Terms & Conditions appear to be confused about when this change was actually introduced.
The change, which was spotted by one of our readers (credits to Ben), appears to have occurred sometime over the past few weeks. But a quick look at 1p Mobile’s T&Cs (here), which at the time of writing are dated to be “Effective from 08 February 2024“, confusingly suggests that it was introduced a long time ago, when it wasn’t.
A quick history check via the Wayback Machine (Internet Archive) shows that both the PAYG page and T&Cs were still showing the previous 90-day period up to around the end of August 2024. In other words, somebody has updated the T&Cs, albeit without correcting the date at the same time or uploading a historic ‘version‘ copy to help customers identify exactly when the change to their legal text was updated.
We’ve notified 1p Mobile of all this and so hopefully the issue should be resolved soon, although it’s currently unclear why they’ve reduced the minimum spend requirement. But it may result in some very casual PAYG mobile users having to pay more.
UPDATE 6:31am
A spokesperson for 1p Mobile has informed us that the incorrectly dated T&Cs was likely to have been a “server cache” issue, which has now been resolved. The new terms appear to be dated to 3rd October 2024. In addition, the reason given for the change to the minimum spend requirement is indicated to be because their costs have increases and “until this year we haven’t increased our prices since 2019.”