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Mobile network operator EE (BT) has notified UK customers in Colombia (South America) that, due to the devastating impact of Monday’s 7.4-magnitude Earthquake, they’re promising to credit back charges for mobile calls, texts and data (mobile broadband) used in the country, as well as mobile and landline calls from the UK to Colombia.
The time-limited offer has been backdated to start from Monday 10th August, although it will only continue to run until Friday 14th August this week: “Our thoughts are with everyone affected by the Colombia earthquakes. We’re crediting back charges for mobile calls, texts and data used in Colombia, as well as mobile and landline calls from the UK to Colombia, between 10 August and 14 August (inclusive),” said EE.
However, EE warns that mobile signals in the area might be affected by damage to local networks and equipment. The earthquake itself struck shortly after 1.30pm UK time on Monday and had a magnitude of 7.4, making it Colombia’s strongest tremor in the 21st century.
The epicentre has been reported in San Jose Del Palmar, where more than 250 have already been killed and rising. Other nearby cities, including Cali some 125 miles southwest of the epicentre, have also been badly hit. We wouldn’t be surprised if other mobile operators followed EE’s lead.