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The Comms Council UK, which represents the national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has this morning published its data-sharing guidance – produced with support from the Home Office, Ofcom, and Information Commissioner’s Office (ICO) – for tackling telephone-enabled fraud (e.g. scam calls and messages).
The guidance is designed to give UK telecoms providers of all sizes the confidence to share data lawfully with industry partners, law enforcement, and fraud prevention organisations in order to “detect and disrupt fraud faster and protect consumers“.
In the past communications providers have not always been clear nor confident as to how they can lawfully share data of suspected fraudsters on their networks, which is a problem because better industry collaboration is seen as a key way of tackling telephone-enabled fraud.