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Software consultancy firm Zentive Group, which previously helped some of the UK’s largest communication providers implement consumer switching solutions, has today revealed that their related SureSwitch platform now supports Switching for Business (SforB) – extending the switching process to the business connectivity market.
Switching for Business (SforB) reflects the industry-agreed, gaining-provider-led switching process for business customers defined by the Gaining Provider Led Business (GPLB) Steering Group. All of this comes ahead of the not-for-profit and industry-funded One Touch Switching Company (TOTSCo) putting their new messaging platform live to support business switching.
Zentive has been involved with OTS and SforB from the start, providing technical expertise to the design process and operating as an official TOTSCo-approved Managed Access Provider (MAP) for retail ISPs. SureSwitch already supports providers ranging from independent broadband and voice specialists to some well-known national brands.