Broadband ISP and communications provider BT has announced that it’s adopting new technology from network automation firm Infovista that could help to more rapidly identify the root-cause of customer or service disruptions, which it hopes will improve both “operational efficiency and customer satisfaction“. Under the deal, Infovista will leverage their existing assurance solution, the Ativa™ […]
BT UK Adopt Infovista to Help Troubleshoot Fixed Voice Problems
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