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Broadband ISP Sky Business (Sky UK) has today announced the launch of their new Cloud Voice solution, which is partly intended to help businesses migrate away from the traditional Public Switched Telephone Network (PSTN) system before it’s switched-off at the end of this year (vulnerable consumers have longer, until 31st January 2027).
The service claims to offer a “flexible, cost-effective, and future-ready cloud communication solution that enables teams to work from anywhere, with high-quality business calling on the go, video conferencing and messaging tools powered by Webex by Cisco“. The service also includes 60 advanced call features, unlimited internal minutes, round-the-clock customer support and integrates with existing business infrastructure, while also “eliminating outdated phone systems and saving costs“.
Cloud Voice is said to be “particularly well-suited” for businesses in retail, hospitality, real estate, franchise operations, healthcare, and growth tech, which require a flexible way to manage communication across multiple locations.
Damian Saunders, MD, Sky Business, Mid-Market & Enterprise, said:
“Businesses are looking for smarter ways for employees to communicate, that support productivity, are collaborative, and future proofed. With Sky Business Cloud Voice, we’re offering a solution that not only meets these needs but does so in a way that is cost-effective and scalable.
By partnering with Gamma, a leading provider of cloud-based communication services, our customers can benefit from the highest quality technology, backed by our industry leading support.”
Sky’s Cloud Voice plans range from £9 (the cheapest plan has no hardware or unlimited minutes) to £15 +vat per seat per month, including unlimited internal calls, 60 advanced call features like call forwarding, routing and IVR and unlimited calls on Core and Ultra packages.