Original article ISPreview UK:Read More
Broadband and phone provider BT (EE) has this morning revealed that 95% of their landline phone users have now successfully switched from legacy analogue phones to its IP-based Digital Voice service. But with the deadline approaching, the provider is not expanding a trial that temporarily paused broadband for a small group of previously unresponsive customers, while keeping landlines running.
Just to recap. The old Public Switched Telephone Network (PSTN) is currently due to be switched-off on 31st January 2027. As a result broadband ISPs, phone, telecare providers, councils and consumers have been working to migrate everybody across (details). But the main focus of this remains on the people who use vital home telecare systems (e.g. elderly, disabled – vulnerable users), which aren’t always compatible with newer IP-based digital phone services (telecare providers were slow to adapt).
In most cases such upgrades usually involve a fairly seamless change of service, managed by your broadband or phone provider, which often results in customers needing to connect their home phone into the back of either a broadband router or Analogue Terminal Adapter (ATA); instead of directly into the socket on your wall or skirting board (NTE5 sockets). Special solutions also exist for telecare users.