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A new Uswitch commissioned Opinium survey of 2,000 UK adults, which was conducted between 29th September to 2nd October 2026, has claimed that 26.7 million people suffered a “broadband outage” over the past year, with power cuts said to be overtaking ISP faults as the number one cause. But 4.6m (32%) are apparently unaware that power cuts can also stop digital phones working. (more…)
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Mobile operator Sky Mobile, which is estimated to be home to around 4-5 million subscribers in the UK and harnesses O2’s virtual (mvno) network platform, will today switch from using 12-month minimum term contracts and instead adopt a choice of either a 24-month or 30-day term for new customers. (more…)
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A new Opinium survey of 2,000 UK people, which was commissioned by Lebara, has found that UK broadband providers (18%) lead the list of contracts consumers are reluctant to leave, followed by mobile networks (15%) and TV packages (14%). But the study estimates that staying loyal to major mobile networks could make consumers £9bn a year worse off. (more…)
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Shropshire-based independent ISP Aquiss has today announced that they switched off their final Fibre-to-the-Cabinet (FTTC) based Openreach broadband service on 7th October 2026, which follows the withdrawal of all their legacy ADSL copper lines back in August 2026 (here). But the underlying technology of FTTC (VDSL2) still lives on via SOGEA packages. (more…)
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Customers of Sky’s (Sky Broadband etc.) UK TV service, specifically those who take their Sky Sports packs, may like to know that the provider will shortly introduce two new features across its Premier League coverage via Sky+, Sky Q, Sky Glass, Sky Stream and NOW (inc. those watching via Virgin Media) – Live Subtitles and Live Descriptive Audio Commentary. (more…)
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The Federal Communications Commission (FCC) has granted SpaceX permission to put a further 15,000 next generation satellites into Low Earth Orbit (LEO) in order to help feed Starlink’s Mobile service, which will harness radio spectrum recently acquired from T-Mobile and EchoStar. (more…)
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The CEO of UK ISP Zen Internet, Richard Tang, has conducted a new interview with the Openreach’s new CEO, Katie Milligan, which touches on everything from the stumbling blocks to expanding FTTP broadband to 30 million UK premises by 2030, to Ofcom’s block of a key fibre discount, the capacity problem facing the analogue phone switch-off and altnet competition. (more…)
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Hampshire-based alternative network toob, which has deployed their own full fibre gigabit broadband network in the South of England and also harnesses CityFibre’s network in other UK areas, has today praised their staff for taking part in last night’s episode of the BBC’s DIY SOS TV show. The provider donated their full-fibre to a family in need and assisted in a renovation. (more…)
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Broadband and mobile operator Vodafone has revealed that they’re deploying a new AI tool across “millions” of their Wi-Fi 7 capable broadband home hubs (routers) in Europe (this includes the UK), which will act as a sort of barometer to help them more accurately measure customers’ online experiences. (more…)
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Network access provider Openreach (BT) have begun deploying Ciena’s Waveserver (WaveLogic 6) technology across their UK full fibre network for network operators, which will help to support their existing and future Optical Spectrum Extended Access (OSEA) products, including via national 800G (Gbps) services for the first time. (more…)