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UK ISP Virgin Media (O2) have this morning followed yesterday’s news from Liberty Global by announcing the expected launch of a new AI voice agent, which will initially be deployed to support selected broadband fault calls (i.e. helping customers get routine issues resolved more quickly) and will later “gradually” be expanded to cater for other issues. (more…)
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The Government’s Building Digital UK (BDUK) office has today published the September 2026 update on the delivery progress of contracts awarded under their £5bn Project Gigabit broadband rollout scheme. The update reveals that some 318,000 contracted premises (up from 296,770 in Aug 2026) have so far been covered out of a planned total of 846,770 (38% complete). (more…)
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The UK telecoms and media regulator, Ofcom, has today opened two separate investigations into cloud and VoIP phone providers Vonage (Vonage Business Limited) and Voxbone SA – here and here, which centres on a concern that telephone numbers held by the companies are being “misused, including to perpetrate scams“. (more…)
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Over a week has now passed since Cambium Networks, which specialised in providing wireless broadband (FWA) and Wi-Fi style technologies globally and to broadband ISPs in the UK, collapsed into administration. But Florida-based Airspan Networks Holdings has now acquired several of the company’s key product assets and hired over 135 of their employees. (more…)
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Japanese electronics giant Sharp has revealed that it’s developing a compact satellite terminal (dish / antenna) that will technically be able to connect to multiple different satellite communications networks, potentially including Starlink, OneWeb, SES and others. The goal is to make it easier for customers to switch between different networks as competition grows. Easier said than done. (more…)
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The wider industry is currently heavily focused on Openreach and BT’s looming end date for the old analogue phone and legacy broadband network (PSTN/WLR), which is due to be switched-off on 31st January 2027. But wholesale provider Vodafone (VodafoneThree) has set a more ambitious target of 1st October 2026 and it’s putting pressure on some of their ISP partners. (more…)
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The Government is reportedly considering the introduction of an £11 (monthly) “Home Internet Levy” on existing consumer broadband bills to replace the existing BBC TV licence fee. The idea is understood to have been proposed to the Culture Secretary, Lisa Nandy, by the cross-party Social Market Foundation (SMF) think-tank. (more…)
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Orange has wasted no time in dropping the MásOrange brand after taking full control of the business earlier this year.
The unit will now be known as Orange España, bringing the brand in line with Orange’s international portfolio of network operator businesses.
The companies’ commercial brands – Orange, Yoigo, Jazztel, MásMóvil, Pepephone, Simyo, Euskaltel, R, and Telecable – remain unaffected by the move.
“Orange España is one of the most recognised brands in our country and explains in a clear and simple way the company that we are today: the leading operator of the Spanish market by number of customers and by satisfaction with a clear vocation of investment, innovation and commitment to the digital development of our country,” said Meinrad Spenger, CEO of Orange España.
MasOrange was formed by the €22 billion merger of Orange and MasMovil’s Spanish units in 2024. It created the country’s largest telco, with around 1 million mobile and 7 million fixed-broadband subscribers. By the end of 2025, Orange had agreed to acquire full control of the business, buying out its joint venture partner Lorca for €4.25 billion.
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The post Orange ditches MásOrange brand for Spanish unit appeared first on Total Telecom.
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The co-owner of UK broadband, pay TV and mobile giant Virgin Media (O2), Liberty Global, has today announced that they’ve signed a 3-year “strategic partnership” to adopt Sierra‘s conversational AI platform across their various operating companies, which is intended to make customer interactions “easier, more intuitive and more effective“. (more…)
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Carlisle-based alternative broadband provider Grain (Grain Connect) have begun a new phase to expand their 2Gbps speed point-to-point full fibre (FTTP) network in the the large town of Oldham (Greater Manchester), which already covers areas such as Failsworth, Limeside, Hollins, Coppice, Glodwick, Spring Hill, and Moorhey. (more…)