VMO2 wins dark fibre contract from Swansea Bay City Deal

News

Virgin Media O2 (VMO2) Business has won a contract to provide the new network to 36 public sector sites

This week, Swansea Bay City Deal has awarded a new dark fibre contract to VMO2 Business, which will see new fibre infrastructure rolled out to 36 public sector sites in Swansea and Neath Port Talbot.

The network, which will be fully available by December 2025, will provide these sites with a major boost in capacity and data transfer speeds.

Impacted organisations include the Welsh Ambulance Service University Trust, Swansea Bay University Health Board, Hywel Dda University Health Board, Swansea University, the University of Wales Trinity Saint David, and the three local authorities of Neath Port Talbot, Swansea, and Carmarthenshire.

The financial details of the deal have not been revealed.

“Connecting our public sector sites to this type of infrastructure will only improve what can be offered and will deliver a far more efficient public service now and in the future,” said Cllr Rob Stewart, leader of Swansea Council and chair of the Swansea Bay City Deal Joint Committee.

“I have no doubt that this latest step forward will solidify our capabilities and will provide a vital platform for our region to demonstrate the level of innovation and opportunities available across Swansea Bay for all sectors and businesses.”

The Swansea Bay City Deal is a £1.3 billion investment scheme covering the Swansea Bay City Region (i.e., Carmarthenshire, Neath Port Talbot, Pembrokeshire, and Swansea). The initiative, which is jointly funded by the UK government, the Welsh government, the private sector, and the public sector, is aimed at boosting the local economy, supporting local education institutions, and improving critical infrastructure.

How is upgraded connectivity infrastructure impacting public sector services? Join the discussion at Connected Britain, 11-12 September in London. Last minute discounted tickets are available here! 

Also in the news:
Coastguard’s emergency network gets an upgrade from Telent
AT&T fined nearly $1m over 911 failings
How will the CityFibre–Sky deal really affect BT? 

MS3 and Brsk Face More Protests Against UK Broadband Poles

Alternative network operators MS3 and Brsk are separately facing more public protests against their use of wood poles for the deployment of new gigabit-speed Fibre-to-the-Premises (FTTP) broadband ISP networks, this time in Hull (East Yorkshire) and St Helens (Merseyside), respectively.

Poles are popular because they’re quick and cost-effective to build (trenching is significantly more expensive), can be deployed in areas where there may be no space or access agreement to safely put or share new underground cables, are less disruptive (avoiding the noise, access restrictions and damage to pavements of major street works) and can be built under Permitted Development (PD) rights with only minimal prior notice.

NOTE: Network operators deploying these are expected to follow the Revised Cabinet and Pole Siting Code of Practice Nov 2016.

However, many other people dislike them, typically due to perceptions of their negative visual appearance, as well as concerns about exposure to damage from major storms (example), deployments in areas of outstanding natural beauty or where poles haven’t existed before, the lack of more effective prior consultation, engineers that fail to follow safety rules while building and contractors that sometimes try to force them into small private gardens (rare, but we have seen it happen).

The latest examples of this come, firstly, from residents living on Scholars Drive in Hull who have just signed a petition against MS3’s decision to roll out poles in their area (BBC News), which has previously only had underground infrastructure. But despite the local objections, MS3 plan to continue the roll-out and locals have now started a wider petition.

Peter North, Local Councillor, said:

“[Residents have] unanimously opposed MS3’s proposals to install telegraph poles on their street. We will continue to support the residents who have done an incredible job of bringing the community together to resist this unwanted development. We hope that MS3 will reconsider their plans and install infrastructure that is more considerate to residents’ wishes.”

Meanwhile, over in Merseyside, residents of Billinge have been campaigning outside St Helens town hall against Brsk’s (Netomnia) local deployment of poles for similar reasons (St Helens Star). The related Billinge Together campaign claims “residents absolutely do not want poles” and have been calling on the council to “impose reasonable conditions and place on hold any work permits given to BRSK.”

The campaign group added that they also want to “ensure effective consultation with local residents, which is verifiable by evidence” (e.g. letters to every household, public meetings etc.) and for independent, as well as verifiable checks, to be undertaken on the suitability of underground methods of delivering full fibre broadband. Once again, there’s also a call for the UK government to block future pole deployments until a review has taken place.

A Spokesperson for Brsk said (July 2024):

“We will always endeavour to use as much existing infrastructure as possible, [as] this benefits our roll out in making it more efficient and faster to connect customers.

However, sometimes the existing infrastructure is insufficient for us to serve some premises, and on these occasions, we need to upgrade the infrastructure to provide services to all residents.

Recently, we conducted a thorough survey in Billinge and found that the existing infrastructure is not usable.

The area is currently served by buried cables and as such, no infrastructure exists that can be used.”

We should point out that Billinge is currently already covered by Virgin Media’s gigabit-capable broadband network. The same location is also planned to be covered by Openreach’s FTTP network in the near future, but it’s currently unclear whether the latter will be done by pole or underground (Openreach are likely to run into the same issues as Brsk).

As for Scholars Drive in Hull. The area already appears to have been reached by KCOM’s largely underground FTTP network, although both MS3 and Connexin have already covered most of the surrounding areas with similar technology.

However, KCOM has historically made it quite difficult and unattractive for rival operators to harness their existing cable ducts, which is why poles are often used. But the local incumbent is currently developing a trial with Connexin that may provide a future solution (here), although this remains a highly tentative proposition.

Finally, both the previous and current UK government have recently made it clear to network operators that they want them to “share existing infrastructure when installing broadband cables as the default approach; and where new infrastructure is needed, to install underground wherever possible before deploying new telegraph poles” (here and here). But network operators often correctly argue that this is what they already do.

The government is also working on a revision to the existing 2016 Code of Practice for all this, which is expected to result in more community meetings and better pre-build notifications (i.e. adding extra costs and time to network builds, but not stopping them).

The government naturally can’t completely stop poles from being deployed without damaging their own coverage targets, particularly after they pledged to make a “renewed push to fulfil the ambition of full gigabit [broadband] and national 5G coverage by 2030” (here) and are set to soften existing planning rules.

At the same time it’s important not to forget the many people who do want to see the new networks being deployment, regardless of whether it comes via poles, underground or otherwise. The greater competition typically results in lower prices, more choice of service and speeds etc. Poles have long been a common sight across much of the UK, and there are over 4 million of them in service.

FiberLocator extends network planning platform to include UK fibre data

FiberLocator, the US’s most prominent fibre data platform, has announced the addition of data on UK fibre providers to its extensive database, which already holds the fibre footprint and route maps of 1000+ carriers, more than 5 million connected buildings, and 6,000 data centres.

FiberLocator provides carriers, mobile operators, towercos and data centre operators with the most comprehensive, accurate, and timely fibre data available. For decades it has been the United States’ leading resource guide for developing a custom fibre network, planning data centre sites, locating on-net buildings and more. The company is constantly researching and integrating new data from providers and third parties to help guide network planners with the fibre data they need.

“FiberLocator users are generating an increasing request volume for UK-based fibre connectivity, and launching in the UK will open up many exciting new opportunities for us,” said Mike Iapalucci, Vice President of FiberLocator. “On the one hand, we see increased US demand for UK fibre. On the other hand, there is a rich and diverse fibre ecosystem in the UK. Our goal is to be the bridge between UK supply and US demand, and we’re already in the process of signing up our first suppliers.”

Fibre providers contribute footprint data onto the FiberLocator platform free of charge, advertising their fibre availability to a wide range of US carriers. This creates an additional wholesale selling channel, without the need for time-consuming framework negotiations.

“With the increased expansion of UK data centres, proximity to fibre is more important than ever for data centre users and operators,” said David Liggitt, President of CCMI. “This represents a fantastic opportunity for UK providers, and we’re thrilled to share our services with the market.”

The company aims to sign up a critical mass of UK fibre suppliers before the end of the year. and will be attending Connected Britain and Capacity Europe in London this fall.

Taiwan’s largest telco launches Germany subsidiary 

News 

The company says the launch makes it “the only telecom operator in Taiwan with overseas branches and the most comprehensive global network deployment” 

Taiwanese telco Chunghwa Telecom has this week launched its first European subsidiary in Frankfurt, Germany. The expansion marks the company’s first entry into the European market, adding to its existing operations in the US and Asia.  

The company plans to collaborate with local partners and use its telecommunications and ICT expertise to serve businesses in the region. 

The launch event was attended by key figures from Chunghwa Telecom, including Chairman & CEO Harrison Kuo and President Ivan Lin, along with several local and international representatives.  

“The EU market, comprising 27 member states, presents vast business opportunities and diverse industry developments that continue to attract global enterprises. Germany, the largest economy in the EU, serves as a gateway for multinational companies entering the European market,” noted the press release. 

Taiwanese publication Focus Taiwan suggests that the move is related to Taiwan Semiconductor Manufacturing Co. (TSMC)’s establishment of an advanced fab in Germany, which broke ground last week. Chunghwa Telecom did not mention TSMC in their announcement, but did highlight the importance of supporting Taiwanese businesses abroad.  

“Chunghwa Telecom’s belief is: ‘Wherever Taiwanese businesses go, Chunghwa Telecom will be there for them,’” said Kuo. “Germany, as one of the most important economic centers in Europe, attracts many Taiwanese enterprises seeking to expand their businesses. Chunghwa Telecom is committed to serving our customers anytime, anywhere.”  

The new European subsidiary will use Chunghwa Telecom’s international resources and technical capabilities to offer integrated ICT solutions to both Taiwanese and European businesses. 

Chunghwa Telecom also have an ongoing collaboration with EXATEL, one of the biggest three fibre network operators in Poland,  to strengthen its presence in Eastern Europe. In July last year, the two companies signed a Memorandum of Understanding to share knowledge on cybersecurity, R&D projects, and SDN (Software Defined Network) technology development.  

Keep up to date with the latest international telecoms news by subscribing to the Total Telecom daily newsletter 

Also in the news:
Coastguard’s emergency network gets an upgrade from Telent
AT&T fined nearly $1m over 911 failings
How will the CityFibre–Sky deal really affect BT? 

EE launches smartphone guidance for children 

News 

The guidance warns against children’s extensive use of smartphones 

This week, EE has published age-specific guidelines for smartphone usage, aimed at better protecting children’s digital wellbeing. The move comes in response to growing concerns among parents about the effects of screen time, online safety, and the overall impact of digital devices on children. 

“We have a responsibility with EE as the UK’s best mobile network to respond to concerns about screen time, online safety and how using digital devices can affect children’s wellbeing” said EE CEO Marc Allera in a LinkedIn post. 

The company’s advice is tailored to three age groups: under 11s, 11–13, and 13–16. For children under 11, EE recommends using non-smart devices with limited features, such as calls and texts but limit access to social media and other online content. For those aged 11–13, EE advises that if smartphones are used, parental controls should be enabled, and family-sharing apps like Google Family Link or Apple Family Sharing should be in place. Social media access should remain restricted. 

For teenagers aged 13–16, EE suggests that smartphones are appropriate but recommends that parents use controls to manage and limit access to unsuitable sites. Social media usage is considered suitable for this age group, as long as it is connected to a parent’s account. 

“This initiative is timely and much needed. Parents want to ensure their children can enjoy the benefits of digital technology while staying safe online. EE’s age-specific advice is a valuable resource to help families navigate these challenges,” said Carolyn Bunting, CEO of Internet Matters, a not-for-profit organisation that helps families keep children safe online. 

Alongside the new guidelines, EE has expanded its existing PhoneSmart educational platform with new content to help parents guide their children on safe behavior online. These new measures include: 

Enhanced in-app controls: Simpler parental control features, allowing parents to better monitor and manage their children’s smartphone use. 

Child-friendly products: The Dash+ feature phone (a very simple handset), developed by Verve Connect, is available to EE customers. The device focuses on basic communication while prioritising safety. 

Educational resources: Offering comprehensive resources for parents, teachers, and children to promote responsible smartphone use and online safety. 

Family online safety hub: Set to launch later this year, this platform will provide product recommendations, guides, and FAQs to help families navigate the digital world safely. 

Volunteering & staff training: EE is improving its retail staff training and launching a staff volunteer program later this year to offer more support to parents and caregivers. 

“While technology and connectivity have the power to transform lives, we know that the growing complexity of smartphones can be challenging for parents and caregivers. They need support, which is why we are launching new guidelines to help them make the best choices for their children during these formative years,” said Mat Sears, EE’s Corporate Affairs Director. 

Catch Marc Allera’s live CXO interview at this year’s Connected Britain, 11-12 September in London. Last minute discounted tickets are available here! 

Also in the news:
Coastguard’s emergency network gets an upgrade from Telent
AT&T fined nearly $1m over 911 failings
How will the CityFibre–Sky deal really affect BT? 

Full Fibre Builder and UK Broadband ISP toob Launch Reward Scheme

Hampshire-based alternative network operator and gigabit broadband ISP toob, which is deploying a Fibre-to-the-Premises (FTTP) network – and also sharing some of CityFibre’s infrastructure – across parts of South England (Dorset, Hampshire, Surrey and Sussex), has today joined with Buyapowa to launch a new rewards programme.

The new programme is essentially a Refer a Friend scheme, albeit one that will be delivered via the Buyapowa platform and can be “used by anyone to recommend the toob service, even if they are not a customer” of the service (i.e. anyone can now refer a friend to toob’s service as many times as they would like, with both the referrer and the referred friend benefitting from a reward).

NOTE: Toob’s fibre covers 150,000 UK premises (24th Aug 2023 – not all RFS) and, as of June 2024, they had 50,000 customers (95% on their own fibre). The operator originally aspired to cover 1 million premises across parts of Dorset, Hampshire, Surrey and Sussex by 2027, but at present they’re targeting a total of 300,000 premises.

According to the provider’s website, if you refer a friend to toob’s service then you’ll get a £25 Amazon shopping voucher to spend, albeit only 14 days after their service has gone live. The friend will also receive the same voucher and within the same timeframe.

This essentially replaces the provider’s old scheme with a smoother experience and one that, in the future, may offer a “choice of reward options to better suit each customers’ preference.”

Nick Parbutt, CEO of toob, said:

“We’re excited to partner with Buyapowa to increase our rewards capabilities and improve the refer a friend process. toob is growing rapidly, and with more than 50,000 connected customers, the power of this platform will accommodate our continued expansion while making our rewards programme accessible to everyone and easier to use.”

Just to recap. Toob was originally backed by £75m from the Amber Infrastructure Group (here) and “up to£87.5m from the Sequoia Economic Infrastructure Income Fund (here). During 2023 the operator also secured £160m of additional funding (debt financing) from Ares Management‘s Infrastructure Debt strategy (here), which we were told could be upsized to £300m over time to support growth.

Virgin Media and Nexfibre Add 11,000 Homes to FTTP in Huddersfield

Network operator nexfibre, which shares some of their parentage with UK broadband ISP partner Virgin Media (O2), have announced that they’ve added 11,000 more homes in the large West Yorkshire (England) town of Huddersfield to the coverage of their new 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) broadband network.

As indicated above, Huddersfield was already well covered by Virgin Media’s existing gigabit-capable broadband network, although this previously excluded a big chunk on the far wester side of the town that has now been tackled via nexfibre. The town is also home to significant full fibre coverage from Openreach and CityFibre, as well as some small deployments by Hyperoptic and the odd other alternative network.

NOTE: Virgin Media is the only ISP on nexfibre’s network via an “exclusive partnership” (here). But more providers should be added in the future (here) and Virgin’s own network will open up to wholesale via NetCo in H1 2025 (here).

Nexfibre itself has already covered over 1 million premises across the UK with their new full fibre network, and they’re currently in the process of investing another £1bn during 2024, which should enable them to cover an additional 1 million UK premises (on top of their existing footprint).

Just for some context. Telefónica, Liberty Global and InfraVia Capital Partners originally setup the new £4.5bn nexfibre joint venture in 2022 (here), which aims to deploy an open access fibre network to reach “up to” 7 million UK homes (starting with 5m by 2026) in areas NOT currently served by Virgin Media’s network of 16m+ premises. The funding reflects £3.3bn of fully underwritten financing and up to £1.4bn in equity commitments.

GoFibre Grows UK FTTP Broadband Coverage to 115,000 Premises

Edinburgh-based UK alternative network ISP GoFibre (BorderLink) has revealed that their Fibre-to-the-Premises (FTTP) broadband network now covers 115,000 rural premises (RFS) across the North of England and Scotland, which is up from 105,600 premises on 17th June 2024. One of the latest locations to benefit from this is the Angus town of Forfar.

The news was revealed as GoFibre welcomed the MP for Angus and Perthshire Glens, Dave Doogan, to witness the “near completion” of its full fibre broadband network in Forfar. With build in the area set to wrap up by September 2024, over 6,000 homes and businesses will soon have access to their new gigabit speed broadband network.

NOTE: GoFibre aims to cover 500,000 premises by around the end of 2025 and is supported by an investment of £164m from Gresham House (here). The operator also holds the Project Gigabit contracts for Teesdale (Lot 4.01) and North Northumberland (Lot 34.01).

Customers of the GoFibre’s network can expect to pay from £36 per month (currently discounted to £29) for a 135Mbps (25Mbps upload) package on a 24-month term with an included wireless router, which rises to £69 per month (currently discounted to £49) for their top 900Mbps (100Mbps upload) plan. The latter also comes with a bonus Wi-Fi extender (this can optionally be taken on other plans at extra cost).

Dave Doogan, MP for Angus and Perthshire Glens, said:

“It was great to see the progress that GoFibre have made with their full fibre broadband network in Forfar. Many communities here in Angus and Perthshire Glens have been overlooked by traditional broadband companies leaving them with poor connections that are a pain for households and a real problem for local businesses trying to compete.

The work that GoFibre are doing will provide thousands of homes and businesses with hugely improved broadband and will make a meaningful difference to so many people’s lives here locally.”

GoFibre said their expansion in Forfar, alongside its expansion in Montrose and Kirriemuir, will mark a significant stride in improving coverage for the Angus community.

Coastguard’s emergency network gets an upgrade from Telent

Press Release

A £175 million communications network connecting 163 remote radio sites across 11,000 miles of UK coastline is now operational ensuring His Majesty’s (HM) Coastguard’s effective frontline emergency response continues for thousands of distress calls from the UK’s waters. 

Stretching from the Shetland Islands to the Isles of Scilly, it is one of the UK’s largest private broadband networks, with technology partner Telent helping to install 1,220km of new infrastructure. 

The first installations of the new network, combining full-fibre and microwave technology, began in December 2020, as Telent secured a new ten-year contract earlier that year with the Maritime and Coastguard Agency (MCA) to design, build and operate the upgraded network for HM Coastguard. This is part of the MCA’s investment in the Radio Network Infrastructure Replacement Programme (RNIR). 

“The reliable digital connection and the improved resilience provided by the new network will aid HM Coastguard’s life-saving search and rescue operations for years to come with Telent on hand to provide its critical expertise,” said Telent CEO Jo Gretton. “Having first begun working together in 2010, maintaining radio equipment at the remote radio sites and delivering additional support services, Telent and MCA’s relationship has moved from strength to strength.” 

“The new network provides a firm foundation for the MCA’s potential future and new technology services and projects that only the high performance of a full-fibre network can support,” Gretton continued. 

Lee-on-the-Solent, Crystal Palace, Humber, Bridlington and Brighton Marina were among the first sites switched to the new search and rescue radio network. The remote radio sites cover the whole of the UK coastline, spanning Scotland, Northern Ireland, Wales and England. 

“The national radio network is integral in supporting our mission of preventing the loss of life on the coast and at sea, enhancing our ability to respond to emergencies across the UK,” said HM Coastguard Assistant Chief Coastguard Matthew Leat. 

The upgraded full-fibre connectivity is set to deliver improvements, such as greater bandwidth and security, along with enhanced performance and improved reliability. Now that all 163 remote radio sites have been connected, Telent is providing a fully managed service. As part of this, Telent is monitoring and managing the end-to-end performance, undertaking maintenance activities and implementing technical updates.  

To read the full case study, please visit: https://telent.com/assets/uploads/docs/MCA_Casestudy_v1.0_Aug24.pdf 

Join discussions about every aspect of the UK’s connectivity landscape at Connected Britain 2024. Get your tickets today

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Streetwave Prep Largest Mobile Network Coverage Survey in UK History

Network analyst firm Streetwave is working with the River Severn Partnership Advanced Wireless Innovation Region (RSPAWIR) to conduct what they’re called the “largest mobile coverage survey ever conducted in the UK“. This uses bin lorries to survey the coverage and speed of 4G and 5G mobile (broadband) networks across 33 West Midlands (England) and Wales councils.

The use of bin collections to map mobile network coverage and data performance recently become quite popular (here, here, here, here and here). In this setup, refuse collection vehicles are installed with four off-the-shelf Smartphones using software from Streetwave on top, which run continuous network tests (once every 20 metres in rural areas and 5m in urban areas) as the vehicles go about their routes.

NOTE: Throughput speed (consumer experience), signal strength, network generation and frequency band information will be collected for all four of the main mobile network operators in the UK: EE, O2, Three UK and Vodafone – covering nearly 20,000km of the road network.

The data this creates is typically more detailed and accurate than the flaky estimates of mobile network coverage that are so often produced by mobile operators and Ofcom, which is because bin lorries need to go down almost every single road in order to conduct their collections and do so on a regular basis. Suffice to say that this makes them a uniquely useful and cost-effective resource for conducting this sort of study.

In addition, portable data collection units will be made available to residents to test coverage along “off-road locations including farms and walking paths“. The new survey will then go a step further by surveying the coverage of Long Range Wide Area Networks (LoRaWAN) too, which harness a small slice of lower frequency radio spectrum (usually bands like 868MHz or 915MHz) to support relatively slow and low power data connections.

LoRaWAN networks tend to run at sub-Megabit broadband speeds (some variants can handle several Megabits per second), which makes them ideal for linking Internet of Things (IoT) style sensors. Several operators have deployed these (e.g. UK ISP Connexin), but there have been few detailed studies of their actual reach.

Professor Mark Barrow, Joint Chair of the River Severn Partnership, said:

“This survey represents a landmark effort to transform connectivity across the River Severn region. Once collected, we are making this data accessible to the region’s 3.5 million residents through Streetwave’s coverage checker. This solution will allow residents to easily check network coverage at specific addresses, empowering them to find the best possible connectivity solutions for their needs.”

The data collected is said to “serve a dual purpose“. Firstly, it will help businesses identify the most effective connectivity solutions for their operations, empowering them to make informed decisions that enhance their productivity and competitiveness.

Secondly, it will enable the River Severn Partnership to lobby mobile operators more effectively, advocating for necessary improvements in digitally excluded communities to benefit residents and businesses alike. Assuming, that is, the residents are happy for new masts to be built or even upgraded with more kit. People often want the service, but not always the new infrastructure that it requires, which can be tricky to resolve.

In addition, similar surveys have often enabled Streetwave to make an address-based coverage checker available so that people can see how specific locations perform (it’s unclear if the same will apply above), although in an ideal world they’d also be complementing this with a visualisation of that coverage (e.g. interactive map) to make surveying local connectivity a lot easier for people. But we’ve yet to see anything like that.

List of the 33 UK Council Areas Being Surveyed

Shropshire Council
Telford & Wrekin Council
Herefordshire Council
Monmouthshire County Council
Worcestershire County Council

Bromsgrove District Council
Malvern Hills District Council
Redditch Borough Council
Worcester City Council
Wychavon District Council
Wyre Forest District Council

Warwickshire County Council

North Warwickshire Borough Council
Nuneaton & Bedworth Council
Rugby Borough Council
Stratford District Council
Warwick District Council

Gloucestershire County Council

Cheltenham Borough Council
Cotswold District Council
Forest of Dean District Council
Gloucester City Council
Stroud District Council
Tewskesbury Borough Council

Staffordshire County Council

Cannock Chase District Council
East Staffordshire Borough Council
Lichfield District Council
Newcastle-Under-Lyme Borough Council
South Staffordshire District Council
Stafford Borough Council
Staffordshire Moorlands District Council
Tamworth Borough Council

NOTE: The RSPAWIR is a £3.75m UK government (DSIT) funded initiative and managed by Shropshire Council on behalf of the River Severn Partnership. The RSPAWIR involves a wide array of partners with an interest in accelerating and exploiting the use of technologies enabled by Advanced Wireless Connectivity. The core aim of the RSPAWIR is to create opportunities for economic growth and to generate efficiencies that have environmental and social as well as economic benefits.