Virgin Media O2 Open Applications for New Apprenticeship Roles | ISPreview UK

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Broadband and mobile provider Virgin Media and O2 (VMO2) have this morning responded to the UK Government’s recently announced plan, which calls for the creation of 50,000 apprenticeships across the country for young people, by opening new applications for a wide range of early career roles.

The provider, which recently revealed that they’d hired their 1,000th apprentice (here), said the new the jobs – available nationwide including in London, Leeds, Reading, Manchester, Bristol, Birmingham and Glasgow – would combine work with on-the-job training and dedicated study time across roles such as field technicians, network engineering opportunities, security and the anti-fraud team.

The field technician roles at Virgin Media require no prior experience or formal qualifications. The company uses a fully ‘blind recruitment’ approach to remove potential bias from shortlisting and ensure applicants are assessed fairly and solely on their potential.

Karen Handley, Head of Future Careers at VMO2, said:

“At Virgin Media O2, our people work day-in and day-out to upgrade the UK and provide the best services for customers.

We’re continuing to invest in jobs, skills and opportunities for the next-generation of talented people from all backgrounds, with our apprentices and graduates playing a vital role in keeping the country connected.

If you want to earn while you learn, develop specialist skills and join a team that’s building the UK’s digital future, we’d love to hear from you.”

More information on the opportunities available can be found on the operator’s Future Careers page.

Apprenticeships

Field Technician:

  • 70 Roles Available across 36 locations in England
  • Starting salary of £26.5k
  • Application Deadline: Dec 2025 – Feb 2026 (Location Dependant)
  • Start Date: April/May 2026

Network engineers:

  • 8 roles across the country
  • Starting Salary £27K
  • Application deadline: Dec 2025 – Jan 2026
  • Start date: April 2026

Security and Fraud:

  • 4 roles available
  • Starting Salary from £24K
  • Application deadline: Dec 2025 – Jan 2026
  • Start date: April 2026

Industrial Placements

Finance Interns:

  • 4 Roles Available
  • Starting salary of £25K + Welcome Bonus
  • Application Deadline: Dec 2025 – Feb 2026
  • Start Date: July 2026

Two Charged with Theft of Batteries from UK Broadband Street Cabinets | ISPreview UK

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Last year we reported that the Kent Police had arrested four people in connection with the theft of batteries from “telecoms boxes” (i.e. street cabinets used by broadband providers), cables and other equipment (here), which caused some areas to lose internet connectivity. Two people have now been charged with 40 offences – Levi Backett (38) and a 15-year-old boy.

Just to recap. Officers from Kent Police’s Rural Task Force originally traced a vehicle suspected to be linked to the thefts around the South East to a location near Gillingham on Monday 7th October 2024. The investigation ultimately recovered more than 100 batteries, along with a lot of cables, the vehicle itself, a trailer, a vehicle engine and several heavy power tools.

NOTE: Such thefts normally occur late at night and often – but not always – in rural or suburban areas (slower police response) and around manhole covers, cables, poles and any other parts of a broadband network.

The criminals targeted roadside cabinets between 24th September and 4th October last year in Canterbury, Herne Bay, West Malling, Eynsford in Dartford and Claygate in Surrey. The total value of the missing equipment was placed at £18,750. But in the end Levi Backett was charged with 23 counts of theft and the boy, who cannot be named for legal reasons, was charged with 17 theft offences on the same day (Kent Online). Both appeared yesterday before the Medway Magistrates’ Court.

Network operators, such as Openreach and Virgin Media, sometimes put batteries in street cabinets. Each one can cost around £500 and they usually kick-in during power outages. But unfortunately such equipment, along with valuable copper telecoms cables, is often targeted by criminal gangs. However, the perpetrators of such crimes don’t always get away with it, particularly as such equipment is often forensically tagged and can be traced (here).

Sadly, the perpetrators of such crimes never have any regard for the harm they cause to locals, some of which are dependent upon related services for vital emergency and health contacts.

TiVo Expand Support for Freely’s UK Live TV Streaming Service to New Devices | ISPreview UK

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Smart TV Platform TiVo has secured certification to deploy support for broadband-based live TV streaming service Freely across a new category of streaming-only devices, which could help spread the service’s availability to a whole host of new hardware in the near future (similar to Netgem TV’s new PLEIO box – here, or Humax’s box – here).

The TiVo operating software (OS) should be quite familiar by now and it’s already powering some dedicated internet-connected TV integrations of Freely. But the new certification, granted by Everyone TV, will extend this so that TiVo OS with Freely support can also be used on external streaming devices.

NOTE: Freely is being developed by Everyone TV (formerly Digital UK), which runs free TV in the UK and is jointly owned by the BBC, ITV, Channel 4 and Channel 5.

It expands consumer choice, gives retailers and [broadband] ISPs new ways to delight customers with a frictionless live TV experience, and extends the reach of UK broadcasters via IP,” said Gabriel Cosgrave, TiVo’s EMEA General Manager. Freely has been slowly improving their device support since the service first went live in April 2024 (here) and so today’s news looks set to continue that trend.

At the time of writing there’s no indication of precisely when or which TiVo OS equipped streaming devices will be the first to add Freely support, but we’ll no doubt see a few crop up sometime during 2026. “Introducing Freely to these devices means more UK households can easily access and navigate free TV in the streaming age,” said the CEO of Everyone TV, Jonathan Thompson.

One interesting question mark over this is whether some existing TiVo equipped devices may also soon be able to get this via a simple firmware upgrade, although so far Freely has tended to stress the importance of only deploying on new rather than existing hardware.

Broadband ISP GoFibre Opens Up GoFurther Fund to Scottish Borders | ISPreview UK

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Edinburgh-based UK alternative network GoFibre, which is building a gigabit broadband (FTTP) network across remote rural parts of Scotland and Northern England, has allocated a further pot of £12,000 to their GoFurther community fund for projects and organisations in the Scottish Borders area.

The GoFurther Fund currently offers grants of up to £3,000 to help local charity projects and community organisations in the Scottish Borders and other areas. The latest funding pot is open to applicants whose projects meet one or more of four criteria: Environmental Benefit, Community Wellbeing, Education and Skills, or Internet Safety and Digital Inclusion. Applications close at 5pm on Wednesday 31st January 2026.

NOTE: GoFibre, which is supported by private funding of £289m from Gresham House, Hamburg Commercial Bank and the SNIB (here and here), has so far covered 123,000 premises (RFS) across over 30 “local areas” in rural Scotland and Northern England. But they’re also attached to £145m (state aid) in Project Gigabit contracts (here, here, here and here).

The operator currently expects to deploy their new full fibre based broadband network to reach a footprint of 250,000 premises “in the next 3 years“ (i.e. around mid-2028) and they’re home to a total of 10,597 customers.

Neil Conaghan, CEO of GoFibre, said:

Bringing the GoFurther Fund back to the Borders feels like continuing our story right where it began, as we expand our network in the region. This area has always been at the heart of everything we do, and we’re proud to be a Borders-born business that’s not only building the broadband network, but also investing in the people who make these communities special.”

Lords Report Warns Delays in Building Safety Process Hurting UK Broadband Upgrade | ISPreview UK

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A new report from the cross-party House of Lords Industry and Regulators Committee has warned that “unacceptable” delays caused by the Building Safety Regulator’s (BSR) approval processes are leaving residents waiting for remediation of dangerous cladding in unsafe buildings, causing increased costs for leaseholders and also impacting the roll-out of new digital infrastructure.

The idea of improving safety for building works, particularly the largest residential buildings (i.e. blocks of flats / Multi-Dwelling Units – MDU), is all well a good. But the issue here is that delays in the Building Safety Regulator’s (BSR) related processes for minor works have been starting to cause wider problems and pushing up costs, often unpredictably.

NOTE: The new report is here – ‘The Building Safety Regulator: Building a better regulator‘.

We also heard evidence from witnesses in the telecommunications sector that they were experiencing delays in installing full-fibre broadband and mobile infrastructure since the establishment of the BSR and its slow processing of applications for minor works, potentially risking digital connectivity for households living in higher-risk buildings,” said the full report.

The problems referenced above were recently touched on by Hyperoptic, which specialises in deploying FTTP/B networks into MDUs. “These regulations have introduced new processes for connecting buildings over seven storeys or 18 metres, and we are in constructive discussions with the Ministry of Housing, Communities & Local Government to ensure we have the clarity needed to continue delivering safe, compliant connections for residents,” said a spokesperson for the provider when announcing more job cuts (here).

Key findings of the report

After hearing from a range of witnesses including representatives of campaign groups and other organisations, developers, housing associations and regulators which work closely with the BSR, the Committee also found:

  • The BSR has not given clear enough guidance on how applicants are supposed to demonstrate that their buildings are safe;
  • Many applications are being rejected or delayed due to basic errors and applicants’ inability to evidence how they are considering elements of fire and structural safety, which reflects poorly on the construction industry;
  • Many construction products do not have relevant product standards, leaving them entirely unregulated;
  • Difficulties in local authority funding and the introduction of regulation have left an ageing workforce of building inspectors who are struggling to meet demand;
  • Despite these skills shortages, smaller works such as bathroom renovations in high-rise buildings are being subject to the scrutiny of the BSR’s hard-pressed multidisciplinary teams.

The report goes on to warn that the Government could also be in danger of “missing its target” to build 1.5 million homes by 2029 unless it gets to grips with the problem.

Chair of the Committee, Baroness Taylor of Bolton, said:

“The tragic loss of 72 lives at the Grenfell Tower fire laid bare the urgent need to reform building safety regulation in England, particularly for high-rise buildings. The introduction of the Building Safety Regulator was a necessary and welcome step.

However, the scale of the delays caused by the BSR has stretched far beyond the regulator’s statutory timelines for building control decisions. This is unacceptable. We welcome that the Government and the BSR are now acting to try and make practical improvements, but this will not address the anxiety and frustration that residents and companies have experienced.

It does not improve safety to delay vital remediation and refurbishments, nor to deter the delivery of new housing in high-rise buildings. We expect to see further action from the Government and the BSR to ensure that construction projects in high-rise buildings can be brought forward more quickly, without compromising on vital safety improvements.”

Andrew Kernahan, Head of Public Affairs, Internet Services Providers’ Association (ISPA UK), said:

“Today’s report from the House of Lords Industry and Regulators Committee rightly recognises that delays in the Building Safety Regulator’s (BSR) processes for minor works risk undermining digital connectivity for households in higher‑risk buildings. The telecoms industry recognises the importance of both building safety and digital connectivity, and with 72% of people saying it is important that internet providers continue to invest in infrastructure upgrades, it is vital that regulation enables, rather than delays, gigabit broadband rollout.

We welcome that the Committee has reflected our recommendation that Government remove smaller works, where approvals are needed, from the BSR’s building control approval processes or introduce a streamlined route. The report also echoes our submission on the delays our sector is facing in installing gigabit broadband infrastructure into high-risk buildings. We will continue working with Government, regulators and stakeholders to secure safe, reliable broadband for residents in higher‑risk buildings.”

The issue(s) for digital infrastructure providers have already been well covered in the ISPA’s written submission (here), which estimated that “800,000 households within [High-Rise Buildings] could be left without access to the connectivity they need in the near future” unless the problems are addressed. Mobile UK has also raised similarly concerns for the ongoing roll-out and upgrade of 5G, 6G networks etc. (here).

Core Recommendations of the Report

  • The BSR to give greater guidance to its [multidisciplinary teams] MDTs on how compliance with the Building Regulations should be evidenced and assessed to ensure greater consistency;
  • The Government to remove smaller works from the BSR’s building control approval processes, or introduce a streamlined approval process for them;
  • The BSR to allocate the same MDTs to similar buildings or projects built by the same organisation, which could improve efficiency and consistency;
  • The Government to provide long-term funding for the training of new building and fire inspectors.

The challenge for the government will be in how they effectively soften the rules, assuming they choose to do that, while at the same time trying to avoid the risk of weaker building safety.

ISP Baltic Broadband Look to Expand UK Business Full Fibre Network | ISPreview UK

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Business ISP Baltic Broadband, which has long offered a mix of fixed wireless and full fibre broadband network connectivity to firms in the Liverpool area, has hinted at a possible expansion of their 100Gbps capable network to reach 2,000 more business premises located in offices, and business estates over the next 12-months or so.

In order to do this, the operator is first seeking Code Powers from Ofcom, which are typically pursued to help speed-up deployments of new fibre optic networks and cut costs, not least by reducing the number of licences needed for street works. The powers can also help with supporting access to run new fibre via Openreach’s (BT) existing cable ducts and poles (PIA) – something Baltic do plan to harness.

The application doesn’t reveal much, but it does that the provider has already reached “approximately 50 premises currently” and has further plans to reach “2,000 more premises in the first twelve months“, if granted Code Powers. The application does talk a bit about rural and residential connectivity, but Baltic doesn’t shy away from the fact that their main focus is still on business lines.

Extract from the Code Powers Application

The Applicant is seeking Code powers to deliver electronic communications services to both rural and urban areas, providing communities with internet protocol virtual networking using internet protocol multiprotocol label switching and wireless internet.

The Applicant has outlined that its primary focus is to provide 100 Mbps to 100 Gbps speeds to business customers located in offices, and business estates (for example multi-tenanted office buildings).

The Applicant notes that antennas and masts would be deployed in key locations to provide a resilient and diverse route, either as an alternative to or in conjunction with fibre. These antennas and masts would form the core components of the proposed network.

The Applicant’s operates data centres and core network sites across cities and towns throughout the United Kingdom, initially including; Liverpool, Manchester and London with plans to expand further over time.

Hopefully more details will emerge in the future. Ofcom rarely rejects such applications.

UK ISP Airband Wins 2025 World Communication Award for Wireless Broadband | ISPreview UK

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Broadband provider Airband, which has deployed both Fibre-to-the-Premises (FTTP) and Fixed Wireless Access (FWA) based networks to cover various rural parts of Wales and South West England, last night won the ‘Connected Communities Award’ for their gigabit wireless service at the World Communication Awards 2025.

The award reflects Airband’s recent move to embrace evolving millimetre wave (mmWave) solutions in the 60GHz band, which enabled them to offer a “hyperfast 1Gbps wireless broadband” product to rural homes covered by the newly upgraded network, such as in parts of Shropshire and Wrexham (here).

NOTE: Airband is backed by investor abrdn, which has put over £200m into growing the business.

The provider has previously stated that their network spans “more than 440,000 premises in over 200 communities across 7 counties“ (here), which we were told breaks down as being 175,000 premises via “fibre” (FTTP) and 265,000 premises via wireless (FWA) – all Ready for Service. The provider also expects to end 2025 with 30,000 customers.

However, today’s announcement states that Airband’s array of new network points means that “over 200,000 properties can now access faster broadband speeds“, which we assume forms part of their 265,000 total for FWA coverage.

Kash Rahman, CEO of Airband, said:

“As a business specialising in connecting communities, we know that fibre isn’t always the answer and have focused on developing our gigabit capable range of products which provide hyper-fast broadband access no matter where you live. Connecting communities is at the heart of everything we do, so it’s incredibly meaningful to be recognised on a global stage for the impact we’re making.

Winning the World Communication Award is a big deal for Airband because it’s one of the most respected global awards in the telecoms and connectivity industry. It recognises innovation, impact, and excellence on an international stage. For Airband, it validates the quality of our gigabit capable FWA technology, our commitment to bridging the digital divide, and our success compared to major global players. It’s a truly special award because it’s judged by industry experts, highly competitive, and only given to organisations delivering standout achievements in communications worldwide.”

The World Communication Awards are judged by a large, independent panel of experts drawn from across the global telecoms’ ecosystem.

Grain to Start Expanding UK Full Fibre Broadband Network in Coalville | ISPreview UK

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Carlisle-based broadband ISP Grain, which in July 2025 secured a £225 million funding boost to continue their UK network expansion (here), has announced that they’ve begun to expand their Fibre-to-the-Premises (FTTP) lines across the North West Leicestershire (England) town of Coalville; home to around 38,000 people.

The town itself is already covered by gigabit-capable broadband from both Virgin Media (inc. nexfibre) and Openreach’s respective full fibre networks. On top of that, there are a few smaller deployments from Hyperoptic and Glide, although it’s unclear how much of the latter involves full fibre. But it does appear as if there might just be enough space for another provider to enter the competitive local market.

NOTE: Grain has so far secured funding deals worth somewhere around £500m via Equitix, Albion Capital, Pinnacle Group, German Landesbank Nord L/B, HPS Investment Partners, LLC etc.

The announcement states that “the first lucky customers will be getting switched on as soon as early Spring 2026,” although it doesn’t reveal anything much about Grain’s local deployment plan. But data from local street works suggests that most of the initial roll-out activity will be taking place in the areas around Owen Street, Gutteridge Street and Highfield Street on the central west side of the town

The operator’s point-to-point fibre optic broadband network is currently home to over 43,000 customers and covers 270,000 UK premises (aiming to reach 600,000 in the future).

Richard Cameron, Grain’s CEO, said:

“We’re not just delivering faster internet; we are also saving customers a significant amount on their monthly broadband bill. Whether you’re streaming your favourite shows, working from home or gaming, we’re helping to build a more connected Coalville.”

Customers can normally expect to pay from just £16.99 per month on an 18-month term for symmetric speeds of 150Mbps (including a router and free installation), which rises to £22.99 for their 1Gbps tier. But we understand that those in Wigan may be able to benefit from slightly lower “early-bird” prices, starting at £14.99 for 150Mbps etc.

Grain doesn’t state precisely how many premises in the town they expect to cover or when the roll-out will complete, although it is a location that should be big enough to sustain an additional altnet.

Utility Warehouse Starts Adding eSIM Support to UK Mobile Service | ISPreview UK

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Consumer energy, broadband, mobile and insurance provider UW (Utility Warehouse), which is ultimately controlled by Telecom Plus, has recently become the latest virtual mobile network operator (mvno) to start introducing eSIM (Embedded SIM) support to their service.

Just to recap. The eSIM standard is an alternative to physical SIM cards, which works by essentially embedding a digital SIM into your device (Smartphone) that could – once fully implemented – make it easier and quicker to switch between operators (e.g. not having to wait for a SIM card to arrive) and to use additional networks alongside your main mobile service (e.g. eSIMs for travel when abroad).

NOTE: UW is a Mobile Virtual Network Operator (MVNO) on EE’s UK platform.

The roll-out appears to have started a few weeks ago and has been going in three phases. The first phase enabled existing UW mobile customers to choose an eSIM when requesting a replacement, which was later extended to existing customers that wanted either a new or replacement SIM.

The final phase, which at first glance doesn’t appear to have completed yet, will also allow new customers to choose an eSIM during sign-up. Credits to one of ISPreview’s members (xEl-Capitanx) for spotting the development (here).

Sky UK Stops Selling Sky Q Online as Users Nudged to Glass and Streaming | ISPreview UK

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Sky (Sky Broadband) has recently continued their gradual move away from satellite-based Pay TV services by withdrawing their Sky Q kit and service from online sales. New customers are instead being directed to take the company’s latest broadband-based Sky Glass (Sky integrated streaming TV set) and Sky Stream (streaming set-top-box) solutions.

Both Sky Glass and Sky Stream are standalone products that use your home broadband ISP and WiFi connection to stream Sky’s on-demand video content and live TV channels (i.e. without any need for a tedious satellite dish). Despite this, many users often still prefer the experience they get with Sky Q, particularly for key features like live TV recording (Glass and Stream use a cloud-based recording feature that has some caveats).

NOTE: Sky Glass and Sky Stream require a minimum broadband speed of 25Mbps, which rises to 30Mbps if you want to enjoy streaming in 4K (UltraHD + HDR) with Dolby Atmos.

The big change now, as noted by some of our readers (here), is that Sky have removed the option for new customers to order Sky Q online, although it still appears to be available to those who place an order via the phone or in-store (we suspect Sky’s agents will still try to discourage you from it). Instead, the Sky Q page now states: “We’ve unplugged Sky Q. Plug in Sky Stream for less.”

This is not the first time that Sky Q has done a disappearing act online, but on this occasion the language appears much more confident that it won’t be returning. None of this should come as much of a surprise, as this has clearly been Sky’s direction of travel for some time, although for now it is at least still possible to get Sky Q if you really want it. But that seems unlikely to last for too much longer.