Openreach Trial Trenchless Drilling Robot to Boost UK FTTP Broadband Build | ISPreview UK

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Network operator Openreach (BT) has revealed that they’re conducting trials of a new “advanced roboticspace-age” trenchless drilling technology, known as MicroBORE, to help accelerate their ongoing rollout of Fibre-to-the-Premises (FTTP) based broadband ISP lines across the United Kingdom. It could also cut civil engineer costs and reduce disruption.

The system, which is claimed to have originally been “designed for lunar and Martian exploration“, was developed through a 5-year collaboration between BT Group, UK-based engineer firm Synthotech and the University of Surrey to translate space research into real-world infrastructure innovation.

NOTE: Openreach is investing £15bn to cover 25 million UK premises by Dec 2026 (inc. 6.2m in rural or semi-rural areas) with their full fibre network (c.21m premises have already been reached), but the ambition also exists to reach up to 30m by 2030.

The robotic MicroBORE is designed to bore narrow channels beneath pavements and driveways, allowing fibre optic cables to be laid from the main duct to residential premises “without the need for traditional open trenching“, which is of course the most expensive and disruptive part of underground street works. But preciously how much “faster” and more cost-effective this is than traditional methods remains unclear (that’s what the trials are for).

There is also potential for long-term savings from reduced restoration and traffic management costs. In dense urban areas, where traditional methods would require road closures and extensive digging, MicroBORE can drill from one small access point to another, threading fibre cables beneath roads and pavements. By avoiding large-scale excavation, MicroBORE also helps preserve green spaces and reduce carbon emissions.

Violeta Novakovic, BT Research Manager, said:

“Through our partnership with Synthotech, we’re taking cutting-edge engineering and applying it to one of the UK’s biggest infrastructure challenges. The MicroBORE could be a game-changer for Openreach by enabling faster, greener, and less disruptive fibre installations that benefit customers and communities nationwide.”

Simon Langdale, Engineering Director at Synthotech, said:

“The new drilling technology will significantly reduce the cost and accelerate the execution of key civil engineering tasks. This is a hugely exciting application of advanced robotics that will completely transform how underground fibre connectivity is managed and delivered.”

The scale of civil engineering required in areas lacking existing duct infrastructure is substantial and Openreach, alongside the developers of this new technology, are currently seeing if they can prove that the new technology can be made to work at scale. Testing at BT’s R&D centre in Suffolk is said to have already confirmed the system’s “operational viability“.

Assuming all goes well, then we could also see MicroBORE being adopted to support other sectors that require low-impact underground access, such as for the deployment of electric vehicle (EV) charging and utility connections. At present, we don’t have any other pictures or videos of the new robot, but we are trying to locate some.

New Cyber Security and Resilience Bill Introduced to UK Parliament | ISPreview UK

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The UK government will today introduce their new Cyber Security and Resilience Bill (CSRB) to parliament, which aims to toughen existing defences against cyberattacks – particularly those that impact the health, energy, water and transport networks – and imposes new requirements on broadband, mobile, managed service providers, data centres and even their suppliers.

Regular readers will know that the previous government already implemented new laws in this area via the tedious Product Security and Telecommunications Infrastructure Act (here). But that act has since been superseded in the EU, and thus the UK legislation required another update to “ensure that our infrastructure and economy is not comparably more vulnerable.”

NOTE: The Government states that new independent research shows the average cost of a significant cyber-attack in the UK is now over £190,000 – reflecting a hit of around £14.7bn a year across the economy – equivalent to 0.5% of the UK’s GDP.

The CSRB will bring many more organisations and suppliers (i.e. medium and large companies providing services like IT management, IT help desk support and cybersecurity to private and public sector organisations), such as data centres, into scope of the regulations. It will also mean that third-party suppliers must boost their security in areas such as risk assessment to minimise the possible impact of cyber-attacks, while also beefing up their data protection and network security defences.

Organisations in scope will also need to report more harmful cyber incidents to their regulator and the National Cyber Security Centre (NCSC) within 24 hours, with a full report within 72 hours, to ensure support can be on hand more quickly to “help build a stronger national picture of cyber threats“.

In addition, if a data centre, or digital and managed service providers “face a significant or potentially significant attack“, they will have to notify customers which are likely to be impacted promptly, so organisations can act fast to protect their business, people and services.

The government will also gain “greater flexibility to update regulatory frameworks when needed” and will hand the Technology Secretary new powers to direct regulated organisations to shore up their monitoring and cyber defences, such as when responding to “changing threats and technological advancement” (there’s a focus on particular high-risk systems).

New safeguards will also cover organisations that manage the flow of electricity to smart appliances like electric vehicle (EV) charge points and electrical heating appliances in homes. “This will reduce the risk of disruption to consumers using smart-energy appliances, and the grid, bolstering the UK’s energy security,” said today’s announcement.

Naturally, enforcement will also play a role for those that fail to grasp the nettle. Enforcement will be “modernised”, which means “tougher turnover-based penalties for serious breaches so cutting corners is no longer cheaper than doing the right thing“. In particular, the government rightly expects that companies providing taxpayer services should make sure they have “tough protections in place to keep their systems up and running“, although such things should ideally already be happening as part of contractual requirements.

Liz Kendall, UK Science, Innovation, and Technology Secretary, said:

“Cyber security is national security. This legislation will enable us to confront those who would disrupt our way of life. I’m sending them a clear message: the UK is no easy target.

We all know the disruption daily cyber-attacks cause. Our new laws will make the UK more secure against those threats. It will mean fewer cancelled NHS appointments, less disruption to local services and businesses, and a faster national response when threats emerge.”

Dr Richard Horne, CEO of the National Cyber Security Centre, said:

“The Cyber Security and Resilience Bill represents a significant step towards ensuring the nation’s most critical services are better protected and prepared in the face of an increasingly complex threat landscape.

The real-world impacts of cyber attacks have never been more evident than in recent months and so we welcome the move to strengthen legislation and regulatory powers to help drive up the level of defence and resilience across critical national infrastructure.

Cyber security is a shared responsibility and foundation for prosperity, and so we urge all organisations, no matter how big or small, to follow the advice and guidance available at ncsc.gov.uk and to act on it with the urgency that the risk requires.”

The OBR estimates that a cyber-attack on critical national infrastructure could temporarily increase borrowing by over £30 billion – equivalent to 1.1% of GDP, so it’s easy to understand why the government wants to get tougher with its rules.

However, it may be worth pointing out that any organisation, individual or business with a public online presence (public website, servers etc.) will be getting hit by robotic attacks on a more or less daily basis, which has long been par for the course with the internet. But this does make separating that out from more serious attacks quite difficult, such as in terms of the new reporting requirements.

In principle, all of the above sounds like positive news, although we do worry about the risk of excess political interference creating an increasingly cumbersome burden for network security teams. In some cases, the extra admin from this might actually risk slowing down their ability to respond to sudden threats or cause an excessive cost burden.

Similarly, it’s easy for the government to put all the pressure and responsibility on network operators and businesses, but we must not forget that they are also the victims of cyberattacks. On the flip side, there seems to be less of a focus on bolstering the police and security services, which need more resources to help combat and pursue the perpetrators of such crimes.

Connected Germany 2025: Connectivity leaders converge in Munich to take on the nation’s digital challenges | Total Telecom

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Press Release

[MUNICH, Germany] – [November 11, 2025] – Total Telecom, the organiser of Europe’s leading digital economy conferences, is pleased to announce the full agenda for Connected Germany 2025, taking place on November 18th and 19th at the MOC – Event Center Messe München. The two-day event will unite over 1,500 industry executives, policymakers, and innovators to accelerate the adoption of the latest digital technologies, from fibre and 5G to AI.

The conference is set to tackle Germany’s most pressing connectivity challenges, with a deep focus on public-private partnerships, accelerating FTTH deployment, and securing digital sovereignty.

Tackling Germany’s largest digital challenges

The event kicks off on November 18th with a powerful line-up of keynote sessions defining the national connectivity roadmap. Attendees will hear directly from the public sector with a governmental keynote on “Successes and challenges in digitalisation in Bavaria” delivered by Dr. Hans Michael Strepp, Ministerialdirektor und Amtschef at the Bayerisches Staatsministerium für Digitales.

A highlight of the morning will be the Leaders Forum: The mobile future of Germany. This high-level panel brings together senior representatives from the country’s largest operators, including Michael Jungwirth (Vodafone) and Dirk Grewe (Telefonica), alongside Ernst Ferdinand Wilmsmann (Mobilfunkinfrastrukturgesellschaft mbH), Ingobert Veith (Huawei), and Dragan Jovanovic (American Tower Germany). Moderated by Dr. Frederic Ufer (VATM), the panel will debate the critical role of mobile networks in achieving Germany’s 2030 gigabit targets and the evolving structure of the market.

Beyond the main stage, the agenda is packed with deep-dive sessions across multiple tracks, exploring themes such as Smart Government, Digital Germany, and the economics of Gigabit Germany. Critical sessions will address persistent industry challenges, such as eliminating connectivity bottlenecks inside buildings and residential areas and why Germany remains so dependent on non-European technology.

Operators will also explore a key competitive advantage in the track focused on AI in Operational Excellence. These sessions will demonstrate how artificial intelligence is set to play a pivotal role in strengthening network and service reliability while delivering the cost reduction and efficiency gains needed to ease both demand and supply-side pressures facing the industry.

A marketplace of digital innovation

More than just a conference, Connected Germany 2025 offers a massive exhibition floor featuring over 120 leading exhibitors, ranging from major global vendors to cutting-edge local startups. This dedicated space provides a crucial meeting point for attendees to network with over 1,500 guests and explore the latest technologies across the entire value chain. Visitors can meet with fibre manufacturers, network construction specialists, core network technology providers, cloud services, and 5G equipment vendors, making it the most comprehensive marketplace for digital infrastructure solutions in Germany.


Connected Germany 2025 is the essential meeting place for operators, investors, municipalities, and tech providers to forge the partnerships required to build a fully connected Germany.

Get your pass today!

Openreach Temporarily Withdraw Multiport ONT on UK FTTP Broadband Lines | ISPreview UK

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Network access provider Openreach (BT) has informed UK broadband ISPs that they will be “temporarily withdrawing” the provision of their Multiport Optical Network Terminal (ONT) device and the related Box Swap service (i.e. replacing an existing / older ONT with a new Multiport ONT). The move is due to some “technical issues experienced” by providers.

Just for some context. The ONT or optical modem device is usually installed inside your home or office, near to where the fibre optic cable physically enters your property, and its primary job is simply to take the optical signal and convert it into an electrical one that can be connected to your broadband router via a Local Area Network (Ethernet) port. The standard ONT is usually a very small single port device.

NOTE: Openreach’s full fibre network currently covers c.21 million premises and is expected to reach 25 million by December 2026 (80%+ of the UK) – at a cost of up to £15bn. After that, there’s also an aspiration to reach up to 30 million by 2030.

Back in May 2024 Openreach moved to introduce a new Nokia based multiport ONT service on FTTP lines for those who need it (here), which was useful for education sites, libraries, post offices, petrol stations, hotels and more. But this appeared to create some technical issues for broadband ISPs using services on multiport ONTs installed on both Nokia and Huawei based head end exchanges.

The network operator is currently working on a fix for these issues with the vendors and has decided to temporarily withdraw provision of the service, which will run for 6 months from 13th December 2025 to 13th June 2026. Any multiport orders which receive KCI2 prior to 13th December 2025 will still go ahead and replacements of already deployed multiport ONTs will also continue, but those are the main exceptions.

Openreach has also been conducting trials with a new Adtran based multiport ONT in Northern Ireland and Ipswich, which will continue through this pause. Further details in the briefing.

Telefónica Deutschland swaps CEO Haas for Cellnex’s Argelich Hesse | Total Telecom

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News

The appointment comes as Telefonica plans to implement a new ‘transform and grow’ strategy

This week, Telefónica Deutschland (O2) has announced that it has appointed Santiago Argelich Hesse, current CEO of Cellnex Poland, as its new CEO.

Argelich Hesse will replace current CEO Markus Haas, who has occupied the role since 2017. Haas announced his intention to resign in October, planning to officially step down from the role at the end of December.

“Santiago Argelich Hesse has extensive expertise in the telecommunications and digital industry as well as in leading companies through change processes,” said Peter Löscher, Chairman of Telefónica Deutschland’s Supervisory Board. “This expertise is essential for Telefónica Deutschland’s further transformation and growth strategy.”

Telefonica Deutschland has faced significant pressure in recent years, attributed to a combination of strong national competition and a challenging global economy. The situation came to a head in August 2023, when the company lost its lucrative roaming partnership with 1&1 to rival Vodafone.

Later that same year, Haas would announce a new “recovery plan” for the company, encompassing significant cost cutting as well as new revenue-generation initiatives. However, despite increasing its aggression in the mobile market, the company has struggled to overcome the loss of its nearly 7.5 million 1&1 customers.

The appointment of Argelich Hesse comes only a week after Telefonica announced its new “transform and grow” strategy under group CEO Marc Murtra, which features greater efforts to simplify the group’s operating model and scale its B2C and B2B offerings in core markets. The announcement of this strategy, which was accompanied by the company halving its dividend in favour of investment in core technology, saw the company’s share price drop more than 8%.

Telefonica has been refocussing on its core markets – Germany, Brazil, Spain, and the UK – for years, gradually retreating from its numerous Latin American businesses. Today, the company has already completed, or is in the process of completing, divestments of its units in Argentina, Peru, Uruguay, Ecuador, and Colombia. Negotiations were also underway this summer to sell the company’s Mexican unit, though no deal has been announced.

How is the German telecoms market changing in 2025? Join the discussion at Connected Germany, live in Munich next week!

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Connected Britain Award winners 2025 announced!
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SMARTY Mobile Launches New UK Everyone Unlimited Data Group Plan | ISPreview UK

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Consumer mobile provider SMARTY, which is a virtual mobile operator (MVNO) on the Three UK (VodafoneThree) network, has today launched a new “Everyone Unlimited” group plan that offers unlimited data (4G / 5G mobile broadband) deals for all group members (each group can include up to 8 members). Savings of up to £35 per month are said to be possible.

The group plan, which is aimed at families and university housemates, is said to offer the same features as regular SMARTY plans (e.g. unlimited calls, data and texts, up to 12GB of roaming data, “Superfast 5G” etc.) – all with no contracts and no credit checks. Multiple SIMs, one account, one single payment etc.

Available to both new and existing customers, prices start with the Group Owner’s plan at £20 per month, and then each additional member at £15 per month (i.e. a saving of £5 per month for each additional member based on the standard Unlimited plan being charged at £20 per month). Through the SMARTY app, the Group Owner can then manage everyone’s usage and payments.

Apple preparing iPhone features for the satellite revolution | Total Telecom

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Apple Store shop front

News

According to reports, the American tech giant is working on five new satellite features for iPhone, including greater support of third-party apps and “natural usage” improvements

According to a report from Bloomberg, Apple is working on five new satellite features for the iPhone, recognising the increasingly prominent role satellite connectivity will play in mobile connectivity.

Back in 2022, during the release of its iPhone 14 lineup, Apple announced a new partnership with satellite operator Globalstar, which would allow customers to send emergency SOS messages via satellite. Since then, these Emergency SOS capabilities have been gradually expanded, including messaging for roadside assistance and location tracking in remote areas. Perhaps the most significant advance, however, was announced as part of the release of iOS 18 in 2024, which allowed for text-only iMessages and SMS to be sent via satellite.

Now, Apple is reportedly preparing to significantly expand the iPhone’s satellite connectivity capabilities, exploring five major satellite-backed features.

Some of these new features are the natural evolution of existing services. This includes an upgrade to satellite messaging, allowing users to send photographs, as well as closer integration of satellite with Apple Maps, aimed at facilitating navigation in remote areas where phone signals and Wi-Fi are unavailable.

Another area of focus is improving availability of the satellite connectivity itself, with the company working towards what it calls improved “natural usage,” where satellite connectivity can function even when the iPhone is indoors or in a user’s pocket. Current usage of satellite services requires a largely unobstructed view of the sky to use even simple services, but Apple’s work suggests technical measures can remove, or at least reduce, these limitations.

In fact, overcoming these transmission hurdles will be crucial for another of these nascent features: building a next-generation iPhone that can support 5G over non-terrestrial networks. This would allow users to continue using traditional 5G mobile services seamlessly, even when passing beyond the range of terrestrial infrastructure.

Finally, Apple is also allegedly developing an API that will enable third-party app developers to incorporate satellite communication into their applications. This could have open the door to a wide range of emerging use cases, with particularly broad implications for communication apps like WhatsApp, allowing them to function more reliably in off-grid scenarios.

For now, all of these services would be supported by the company’s partnership with Globalstar. However, Globalstar’s future is uncertain, with SpaceX reportedly eyeing its acquisition.

If these developments come to fruition, satellite communication could become a central pillar of iPhone connectivity, greatly enhancing users’ ability to remain connected in emergencies and remote locations. This shift would mark a significant step forward in mobile connectivity, blending traditional cellular networks with space-based communications to overcome current limitations.

Also in the news
Connected Britain Award winners 2025 announced!
Netomnia announces ‘powerful and ambitious’ rebrand ahead of Connected Britain
VodafoneThree drops Samsung, relies on Nokia and Ericsson for £2bn network upgrade

Repairs to Broken Subsea Broadband Cable for Tiree Island Set to Begin | ISPreview UK

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Good news for residents and businesses on the tiny, remote Inner Hebrides Island of Tiree, which suffered a break in its only subsea fibre cable after Storm Amy struck Scotland at the start of October – resulting in disruption to local broadband and phone services (here). Cable repairs are finally about to get underway.

Tiree is a low-lying island that is home to a population of around 700. The island’s subsea fibre cable, which runs between the village of Scarinish on Tiree and Calgary on Mull (pictured – see red arrow), was first deployed all the way back in 2014 as part of the Digital Scotland contract with BT (i.e. the BT Highlands and Islands Submarine Cable System).

However, since the incident some 6 weeks ago, the island community has been left to depend on a slow and capacity strained temporary satellite broadband link for backhaul via Starlink – provided by BT. Earlier reports also suggested that the cable may not be repaired until December, which is quite a long period of time for a community to be without its main link.

The damaged subsea cable rests in shallow water about 600 metres offshore (such cables are more exposed to damage during particularly violent storms), which appeared to require both a barge and a period of calm weather for the repairs to take place.

Progress is being made

The latest update from the local community is that a cable repair ship has now been dispatched and is due to arrive by the end of this week. At the same time, the shore team are due to start work on land tomorrow. “The cable work is expected to take up to 10 days. It may take slightly longer for the work at the exchange to be completed, but we will keep you updated on progress,” said the Tiree Development Trust.

In terms of the work itself, BT confirmed that the cable repair engineers plan to replace the entire section from the break to the shore landing (similar to what happened in Shetland last month). But the work will also aim to protect around 1.2km of cable in a particularly exposed area with additional armouring to limit the chances of future damage.

BT noted that the cable itself is designed to last for 25 years, although they noted that most such subsea cables often last well beyond that age. The cable has already been installed for 11 years and has so far only suffered 2 faults during this time.

Naturally, the repairs will require around 4-5 days of calm weather (i.e. relatively low wind speeds and sea swell), which could be a challenge given the variable forecast over the next 1-2 weeks. Suffice to say that delays remain a strong possibility.

In the meantime, the local community, alongside representatives from Shetland, have held discussions with the Scottish Government over the need for greater digital resilience and back up plans in the event of a future break. Economically speaking, this could be challenging for a smaller community like Tiree, although those involved said they felt encouraged by how seriously the government took their concerns.

Business UK Broadband ISP Fibre1 Acquired by Kube Networks Limited | ISPreview UK

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Glasgow-based ISP, managed IT and Cloud provider KubeNet (Kube Networks), which is backed by investment from Maven Capital Partners and Kerrera Newco Limited, has announced the acquisition of the client base of Moray-based business broadband provider Fibre1 for an undisclosed sum.

The deal is said to be KubeNet’s second of 2025 and should strengthen their position in the North of Scotland after the prior acquisition of Aberdeen-based managed service provider ISN Solutions. But outside of that, the announcement contained little detail.

The Director at KubeNet, Julie Inglis, said: “Fibre1 has built a strong reputation for great customer service and delivering innovative solutions to the SMB sector. The addition of over 200 clients further strengthens KubeNet’s presence across the North of Scotland, complementing our Aberdeen office and supporting our ambition to expand our services throughout the UK. For Fibre1 clients, this transition means continuity of service, enhanced support, and access to the full range of solutions and expertise offered by KubeNet.”

Business IT and Cloud Provider labdesk Acquires UK ISP Cheshire Telecom | ISPreview UK

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Warrington-based Cloud, Cyber and IT solutions provider labdesk has acquired business broadband, IT and phone provider Cheshire Telecom for an undisclosed sum. The “strategic move” is said to be the culmination of a longstanding partnership, with labdesk having already provided technical services and support to CT partners over the years.

The move will give partners of Cheshire Telecom access to a wider selection of IT and Cyber security solutions. In addition, Cheshire Telecom’s directors – Paul Taylor and Mike O’Halloran – will remain involved with labdesk, joining us as Non-Executive Directors.

James Rooney, Operations Director of labdesk, said: “[We’re] really proud to be merging with the team over at Cheshire Telecom to continue building upon their 20+ year heritage. From my own personal perspective, I’ve worked with this team for numerous years and helped build their strong relationships with their partners which we will continue to do. We’re excited to build the partnership and what the future holds.”