Good news. Customers taking a residential or business broadband package from an ISP on CityFibre’s growing national Fibre-to-the-Premises (FTTP) network will now also be able to benefit from Saturday appointments for service repairs too, which will be handled just like the usual Monday to Friday (workday) slots.
A CityFibre spokesperson told ISPreview this morning: “Our engineers are now available for appointments on a Saturday, meaning customers have greater choice and flexibility about when they book.” Credits to Thinkbroadband for spotting this change.
CityFibre currently aspires to cover up to 8 million UK premises with their new FTTP network (funded by c.£2.4bn in equity, c.£4.9bn debt and c.£800m of BDUK subsidy) – across over 285 cities, towns and villages (c.30% of the UK). But it remains unclear precisely when this will be achieved. The original goal was for the end of 2025, although their current build + M&A plan may get them up to c.6m (if it all goes well).