News

Hints of 5Gbps Broadband and Package Tweaks from Virgin Media UK | ISPreview UK

Original article ISPreview UK:Read More In recent weeks ISPreview has started to see more indications that customers of UK ISP Virgin Media (O2), particularly those covered by their XGS-PON based Fibre-to-the-Premises (FTTP) broadband lines (either via coax upgrades or nexfibre), may soon see a package refresh and possibly even the launch of a 5000Mbps (5Gbps) symmetric speed tier. A fair bit of time has passed since Virgin Media launched their fastest 2Gbps package to consumers in February...

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Ofcom Warn UK People to Watch for Scammers Impersonating the Regulator | ISPreview UK

Original article ISPreview UK:Read More The UK telecoms and media regulator, Ofcom, has warned consumers that fraudsters are attempting to impersonate them. In short, some people have received calls from scammers, which claim that services (e.g. broadband, phone etc.) have been fraudulently taken out in their name, when this is not the case. The scammers will then ask for personal information (inc. financial details) and falsely claim they will transfer the victim to the police. So far, Ofcom...

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Government to Expand UK Availability of Gigabit Broadband Voucher Scheme | ISPreview UK

Original article ISPreview UK:Read More Good news. The Government’s Building Digital UK (BDUK) agency will shortly announce that more areas of the United Kingdom are to be re-opened to the Gigabit Broadband Voucher Scheme (GBVS), which means that homes and businesses in poorly served areas will be able to apply for funding to help get faster internet connections installed. The GBVS typically offers grants worth up to £4,500 to help both rural and some poorly served urban premises (homes and...

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iD Mobile UK Offers 5G Unlimited Mobile Broadband Data Plan for £8 | ISPreview UK

Original article ISPreview UK:Read More Low-cost mobile operator iD Mobile (Currys), which harnesses Three UK’s (VodafoneThree) national 4G and 5G network via a virtual operator partnership (mvno), has discounted their 4G and 5G unlimited data (broadband) plan on a 24-month term to half price – £8 per month – for the first 6 months of service, rising to just £16 thereafter. As usual, all of iD Mobile’s plans come with access to 5G, free Data Rollover (not relevant on their unlimited tier) and...

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Sky Mobile Customers Suffer Spate of UK eSIM Activation Problems | ISPreview UK

Original article ISPreview UK:Read More Some customers of the Sky Mobile (Sky Broadband, Sky TV etc.) service, which harnesses O2’s Mobile Virtual Network Operator platform, have recently been complaining about a spate of problems with getting eSIMs activated. But the good news is that Sky now appears to have removed the faulty eSIMs and has begun contacting users to sort replacements. The issue cropped up on our discussion forum this week (here) after a number of Sky Mobile’s customers...

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Openreach Give ISPs 48 Hours to Remove Lithium Batteries from UK Exchanges UPDATE | ISPreview UK

Original article ISPreview UK:Read More Network operator Openreach took a few communications providers by surprise yesterday after they gave them just 48 hours to remove any lithium batteries from BT exchanges. The batteries are said to be prohibited by the operator’s building safety policy “due to the significant risks … [of] thermal runaway, fire and explosion“. The move is interesting, as we’ve not previously been aware of any specific restriction being imposed against the use of a...

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Broadband ISP Virgin Media UK Offers £70 to Customers Who Refer a Friend | ISPreview UK

Original article ISPreview UK:Read More Broadband, phone and pay TV provider Virgin Media has this morning launched a new promotion that gives existing customers the opportunity to earn up to £70 if they refer a friend (it’s normally £50). The incentive will also give the new customer up to £70 too. But the offer is somewhat time-limited. “Customers must act quick as the offer is on for a limited time, from now until 9th October 2025, the refer a friend offer will then return to its standard...

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Landline UK Phones Still Popular with Some Groups – 28 Percent of GEN Z Have One | ISPreview UK

Original article ISPreview UK:Read More A new Opinium survey of 2,000 UK adults, conducted during June 2025, has revealed that 28% of respondents aged 18-27 years old (Gen Z) still have a landline phone at home and 21% of that same group only retain it “as a decoration”. But interestingly, 43% of respondents remain unaware of the looming change to digital phones by the end of 2027. The reality today is that most people don’t make much use of their home phone services (if they still have one),...

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Zen Internet UK Gives Free Speed Boost to Some CityFibre Customers | ISPreview UK

Original article ISPreview UK:Read More Broadband ISP Zen Internet appears to have quietly begun a new programme of package upgrades (regrades) for some of their customers on CityFibre’s national Fibre-to-the-Premises (FTTP) network. The move essentially upgrades those on their 100Mbps (symmetric speed) plan to the faster rate of 160Mbps “at no extra cost“. The change was first spotted this week after some of Zen’s related broadband customers (credits to Pavel and Mike) reported to ISPreview...

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Comms Council UK Name Winners of Best 2025 VoIP Provider Awards | ISPreview UK

Original article ISPreview UK:Read More The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today announced the winners of their 17th annual 2025 awards event at a ceremony at The IET in London. Some of the winners include bOnline, 8×8, and Yealink. Tracey Wright, Chair of Comms Council UK Council, said: “This was another brilliant CCUK Awards ceremony, the first one that I had the pleasure to...

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