System Error Leaves Virgin Media Broadband User Offline for 19 Weeks | ISPreview UK
Original article ISPreview UK:Read More Broadband ISP Virgin Media UK has blamed a “system error” for leaving one of its new customers without a working internet connection for nearly five months, which resulted in repeated failures to complete the installation via missed engineer appointments. But to make matters worse, the provider initially only offered £30+ worth of compensation for the trouble. The problems began for Totnes (Devon) based mum Cathy Meredith in mid-January 2025, when she...
Cornwall UK Police Warn Teenagers NOT to Climb Mobile Masts – Obviously | ISPreview UK
Original article ISPreview UK:Read More The Falmouth and Helston Police (FHP) in Cornwall yesterday had to deal with another contender for the Darwin Awards after they warned that several teenagers had been spotted scaling to the top of a mobile network mast at Breageside, Porthleven – nearly becoming an example of natural selection at work. The mast concerned is quite large and connected up to high-powered electrical cables, which naturally creates risks from falling (you might not die, but...
Comms Council Reveal the 2025 Best UK VoIP Provider Award Finalists | ISPreview UK
Original article ISPreview UK:Read More The Comms Council UK, which represents much of the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today released their shortlist of finalists for the organisation’s 17th annual 2025 industry awards event. Tracey Wright, Chair of Comms Council UK Council, said: “We are delighted to announce the finalists for CCUK’s 17th annual Awards! This year’s shortlist truly showcases the incredible talent...
Vodafone uses mobile network to back drone delivery in Ireland | Total Telecom
Original article Total Telecom:Read More Press Release Vodafone has collaborated with Manna Air Delivery in Ireland, a company with six years of experience in urban drone deliveries, to remotely pilot a delivery drone over two kilometres using Vodafone’s mobile network Manna, which has completed approximately 200,000 deliveries, recently worked with Vodafone to test how mobile technology can assist a pilot to operate a drone beyond visual line of sight (BVLOS) to increase home deliveries to...
Boldyn Networks rejigs European leadership team | Total Telecom
Original article Total Telecom:Read More Press Release A new European leadership structure and the integration of Smart Mobile Labs under the Boldyn banner reinforce Boldyn’s position as the leading neutral host and mobile private networks provider in the region Boldyn Networks (Boldyn) is strengthening its European market leadership with a new strategic structure for its European operations, reinforcing its commitment to growth across the region. The changes include a strengthened leadership...
O2 UK Launch Smartphone Skin Case to Visualise Sun’s Harmful UV Rays UPDATE | ISPreview UK
Original article ISPreview UK:Read More Customers of mobile network operator O2 (Virgin Media) might like to know that they’ve today launched a “first-of-its-kind phone case“, which has been designed to “visually indicate the sun’s harmful UV rays and remind holidaymakers to stay safe“. The case reflects a collaborated with Researcher and Creative Technologist, Marc Teyssier. Backed by The British Skin Foundation, the ‘Skincase’ is said to have been “skilfully crafted” by Teyssier using...
Broadband ISP Brsk Fined £14k by Ofcom UK for Telecoms Poles Rule Breach | ISPreview UK
Original article ISPreview UK:Read More Alternative broadband ISP Brsk (Netomnia) has been fined £14,000 by Ofcom over its roll-out of hundreds of new 9 metre high telecoms poles in the city of Birmingham, which were installed to support the roll-out of a new full fibre (FTTP) network. But they were today found to have breached two conditions under the Electronic Communications Code (ECC). Just to recap. Brsk and Netomnia are in the process of merging and have so far deployed their...
TOTSCo Start Onboarding UK ISPs for Business Broadband Switching | ISPreview UK
Original article ISPreview UK:Read More The One Touch Switching Company, which is the industry-led organisation responsible for helping to implement Ofcom’s solution (One Touch Switching) for easier UK consumer switching between broadband providers, has begun the ISP onboarding process for its complementary business switching solution. The OTS system is a Gaining Provider Led (GPL) process that is focused on consumer services, where the customer contacts their new (“gaining“) ISP to start and...
First UK Users Go Live on Giffgaff’s 500Mbps Full Fibre Broadband Trial | ISPreview UK
Original article ISPreview UK:Read More Mobile network provider giffgaff, which is owned by Telefónica and uses O2’s associated virtual operator (MVNO) platform, has recently started connecting the first customers to their new trial of a 500Mbps home broadband product – using nexfibre and Virgin Media’s 10Gbps capable full fibre (FTTP / XGS-PON) networks. Just to recap. The trial was first confirmed back in mid-April 2025 (here), which meant that giffgaff would become the first retail provider...
A Question of Ethical Direct Mail Advertising by UK Broadband ISPs | ISPreview UK
Original article ISPreview UK:Read More Today we’d like to pose a simple question, is the following direct mail envelope from a broadband ISP an appropriate way of advertising the service? The boundary between ethics and advertising is often a difficult tightrope to traverse, with many pros and cons to consider. But we are increasingly seeing the competitive market produce promotions that dip deeper into a grey zone. On the one hand, there is often plenty of merit in being a bit controversial...