Sky UK Ponders Plan to Axe 3 Call Centres and Cut 2,000 Jobs | ISPreview UK
Original article ISPreview UK:Read More Sky UK (Sky Broadband, Sky TV, Sky Mobile etc.) has confirmed that as many as 2,000 workers (7% of its total workforce) could be facing redundancy as part of a proposed plan to close three of its ten UK customer service centres, which reflects the company’s sites in Stockport, Sheffield and Leeds Central. The change, which is said to have been prompted by changing consumer preferences (i.e. they’re focusing more on online messaging and emails) and...
Jangala Reveals Findings from Free UK WiFi Pilot with Virgin Media O2 | ISPreview UK
Original article ISPreview UK:Read More Tech charity Jangala has published a new report that reveals the findings from one of its recent pilot projects with mobile operator O2 (Virgin Media), which provided free WiFi internet access to 429 people in temporary accommodation around Coventry in England. The pilot also worked with local charities, NHS services, and housing associations. Just to recap. Jangala’s approach involved providing internet-enabling “Get Boxes” to charities and local...
UK ISP Trooli to Shut BDUK Funded Hybrid Rural Broadband Network | ISPreview UK
Original article ISPreview UK:Read More Network operator and ISP Trooli (Call Flow) has confirmed to ISPreview that a small number of their customers are at risk of disconnection, which will occur when they shut one of their old hybrid wireless and fibre optic broadband networks in rural Hampshire (England). This was originally deployed around ten years ago with public funding (Building Digital UK). At present, Trooli is focused on deploying their FTTP gigabit broadband network (covering...
BEAD staffers ‘constantly concerned’ about job security under Trump govt | Total Telecom
Original article Total Telecom:Read More Podcasts Seemingly arbitrary decisions and reviews with seemingly pre-determined outcomes left Evan Feinman’s staff ‘constantly concerned,’ the former director of BEAD explained on Beyond the Cable By: Brad Randall, Broadband Communities The arbitrary nature of decision making left former Broadband Equity, Access, and Deployment (BEAD) staffers constantly concerned about their jobs, according to Evan Feinman, the program’s former director. Feinman, who...
Quickline to extend Yorkshire’s Project Gigabit rollout | Total Telecom
Original article Total Telecom:Read More News Yorkshire altnet Quickline has expanded its Project Gigabit broadband rollout, securing an additional £11 million in public funding to support the extension The new phase will bring full fibre connectivity to 6,000 more hard-to-reach homes and businesses across Yorkshire and Lincolnshire, further enhancing the reach of the government-backed initiative. The expansion covers Quickline’s existing Project Gigabit network, including regions in West...
Prysmian UK’s Fibre Optic Cable Workers in Hampshire Threaten Strike | ISPreview UK
Original article ISPreview UK:Read More Italy-based Prysmian, which specialises in the global manufacture and supply of fibre optic broadband cables (inc. related kit), is reportedly being threatened with strike action over plans to cut 40 jobs and shift their only UK HQ in Bishopstoke (Hampshire, England) to Romania. The company, which primarily uses the site to produce cables for Openreach (BT) and a few other network operators, first opened its 46-acre manufacturing base in Bishopstoke...
Techbuyer collaboration yields successful recovery of precious metals from printed circuit board | Total Telecom
Original article Total Telecom:Read More Press Release Bioscope’s patented bioleaching solution delivers sustainable, high value returns Cambridge, UK – 25 March 2025: Bioscope Technologies is pleased to announce Techbuyer, an established international provider of ICT equipment refurbishment, resale and disposal services, as an early adopter of its e-waste bioleaching solution. This follows Techbuyer’s desire to find sustainable solutions for end of life ICT equipment. During the past 12...
Over 40 Percent of UK People Feel Broadband ISPs Mainly Raise Prices to Boost Profits | ISPreview UK
Original article ISPreview UK:Read More New research from Ipsos UK, which interviewed a representative sample of 993 adults across Great Britain during early March 2025, has claimed that Brits are increasingly cynical about the motivations of utility companies and broadband/phone providers when setting annual price increases – with over 40% believing these industries are mainly raising prices to boost profits. Firstly, it’s important to highlight that not all communication providers play the...
Virgin Media O2 Boosts UK Customer Support with New Team | ISPreview UK
Original article ISPreview UK:Read More Broadband ISP, phone, TV and mobile operator Virgin Media (O2) has today announced that they’ve established a new UK team of over 500 “highly skilled” customer service agents, which will be dedicated to resolving the most “complicated and sensitive issues“, including bereavements, complex complaints and supporting telecare and vulnerable customers. The new Manchester-based team, which could also be seen as a response to previous gripes about the...
Top 17 Full Fibre Broadband Networks by Estimated UK Coverage – H1 2025 | ISPreview UK
Original article ISPreview UK:Read More Independent data from Thinkbroadband has today revealed an updated assessment of how big – in terms of network coverage (premises passed) – the top 17 largest Fibre-to-the-Premises (FTTP) based broadband ISP networks in the UK have become by March 2025. Once again, we compare this data against official coverage claims. One of the difficulties with keeping close tabs on the rapid growth of UK full fibre networks is that some operators often make coverage...