Confusion Surrounds Sky UK’s Position on End of Contract TV Notifications | ISPreview UK
Read More Ofcom’s rules require that all “phone, broadband and pay-TV providers” must “warn customers when their current contract is ending, and what they could save by signing up to a new deal” (usually sent between 10-40 days before the end of your contract). But an ongoing legal challenge makes the situation for customers of Sky TV a bit more confusing. The regulator’s End-of-Contract Notifications (ECN) system has been around since early 2020 and, while there are still some ISPs that don’t...
Strategic Shift as BT No Longer Being Ditched as UK Consumer Brand | ISPreview UK
Read More Broadband and telecoms giant BT appears to have confirmed that their strategy of turning EE into the group’s “flagship brand for our consumer customers”, which was eventually expected to result in the BT brand focusing more on business customers, will no longer result in the original brand being retired for consumer products. Just to recap. Back in April 2022 the BT Group announced a significant and surprising change in their branding strategy (here), which sought simplification...
GSMA’s Samantha Kight on the evolving nature of cybersecurity | Total Telecom
Read More Interview As telecommunications networks expand and new technologies emerge, the cybersecurity landscape is growing more complex. The rise of artificial intelligence (AI), machine learning (ML), and geopolitical tensions are reshaping security strategies, making collaboration across the industry more critical than ever. We sat down with Samantha Kight, Head of Industry Security at the GSMA, as she shares her thoughts on how telecom operators are tackling these challenges, building...
New Telefonica chairman begins to remould exec board with new COO | Total Telecom
Read More News Fuelled by a newly refreshed Board of Directors, Telefonica’s incoming chairman Marc Murtra is wasting no time in reshaping the company from the top down. Telefonica has this week announced a major executive reshuffle, marking the start of a new strategic direction with chairman Marc Murtra at the helm. The first and most significant change is the promotion of Telefonica Spain CEO Emilio Gayo to the role of Group COO and executive director. In this role, he will oversee the...
Lightpath Acquires WANRack’s Phoenix Business | Total Telecom
Read More New York – March 4, 2025, Lightpath, an all fiber, infrastructure based connectivity provider revolutionizing how organizations connect to their digital destinations, announced the company has completed the acquisition of WANRack’s network assets and customers in the Phoenix metropolitan market. This acquisition adds 133 route miles of fiber, including diverse paths between the Goodyear data center ecosystem and metro Phoenix carrier hotel facilities, accelerating Lightpath’s service...
Zain KSA Completes Major Digital Transformation Program in Collaboration With Netcracker | Total Telecom
Read More WALTHAM, MA and RIYADH, KSA — March 4, 2025 — Zain KSA announced today that it has completed a large-scale digital transformation program with Netcracker Technology. The complex BSS/OSS transformation across all lines of business was successfully achieved in less than three years. With the new cloud-based BSS/OSS in place, Zain KSA will further enhance customer experiences and scale up its business ecosystem and expansion across adjacent markets, including fintech, IoT and cloud...
SHiFT Bring Together UK Full Fibre Operators to Improve Health and Safety | ISPreview UK
Read More The SHiFT Group (Safety & Health in Fibre Telecoms), which was setup a few years ago to help improve health and safety practices and standards across the UK’s fibre broadband industry, has informed ISPreview that they will once again be bringing network operators together at a conference on 2nd April 2025 – at the Heart of England Events and conferencing centre. Last year SHiFT had around 300 people from over 180 companies attend the event. This year they have the HSE (Health and...
Customers of Broadband ISP Lit Fibre Gain Access to CityFibre’s UK Network | ISPreview UK
Read More As expected following last year’s merger agreement, broadband ISP Lit Fibre has today announced that customers of their service now have access to take packages over CityFibre’s national full fibre (FTTP) network too, which is currently available to over 4.3 million UK premises (4.1m RFS). In case anybody has forgotten. Lit Fibre, which pre-acquisition had a retail broadband base of around 10,000 customers, previously built their own vertically integrated Fibre-to-the-Premises (FTTP)...
Broadband ISP Connect Fibre Add Wi-Fi 7 At No Extra Cost for UK Homes | ISPreview UK
Read More Alternative broadband operator and UK ISP Connect Fibre, which aimed to cover 100,000 premises across the East of England with their gigabit-capable full fibre (FTTP) network, has this morning announced the launch of Wi-Fi 7 capable routers “across all its contracted fibre broadband packages” and at “no additional cost“. But that’s not the only change. As well as adding Wi-Fi 7 capable hardware, Connect Fibre has also refreshed their broadband packages in other ways. For example, the...
Virgin Media UK Add 2 New FAST TV Channels to Service for Free | ISPreview UK
Read More Customers of broadband ISP Virgin Media (O2), specifically those who take Pay TV services via one of the provider’s TV 360, Stream or v6 box platforms, may like to know that the company has just added two new FAST (Free Ad-Supported Streaming Television) channels to its TV service “at no extra cost“. The new FAST channels include Wonder (Ch 238 – A Little Dot Studios Channel), which covers “groundbreaking engineering, innovative technology, and scientific exploration“, and Red Bull...