Breathe London: Vodafone’s IoT to to help monitor London’s air quality | Total Telecom
Original article Total Telecom:Read More Press Release Vodafone is leading a new consortium of partners to deliver the next phase of the Mayor of London’s pioneering Breathe London programme, delivering an advanced and comprehensive network of monitors to measure air quality across the capital and encourage action to tackle air pollution Vodafone will collaborate with experts from Global Action Plan, Airly, Ricardo, Scotswolds Ltd, Cambridge Environmental Research Consultants (CERC) and the...
Tesco Mobile Make Top 10 for UK Customer Satisfaction as Virgin Media Improves | ISPreview UK
Original article ISPreview UK:Read More The Institute of Customer Service (ICS) has today published their second biannual UK Customer Satisfaction Index for 2025 (July), which reveals that only one mobile and broadband (telecoms) provider made it into their table of the country’s top 50 organisations – Tesco Mobile (9th). But both Virgin Media and Utility Warehouse saw a big improvement. The research typically reflects the results from a large online survey of over 15,000 customers – balanced...
Ofcom Make it Quicker to Raise UK Broadband and Phone Complaints | ISPreview UK
Original article ISPreview UK:Read More The UK telecoms and media regulator, Ofcom, has today confirmed that they will make it quicker for consumers to access Alternative Dispute Resolution (ADR) providers, which are third-party ombudsman schemes that help people to resolve complaints with their phone, broadband and mobile providers. The regulator currently requires that all telecoms service providers – those offering services to consumers and small businesses – must be members of an approved...
Eir Take BT to Court in £67m Damages Claim Over N.Ireland Contract | ISPreview UK
Original article ISPreview UK:Read More Irish network operator Eir is taking BT (Openreach) to the High Court in London over a claim for damages worth £67m, which relates to a long-running dispute over the UK broadband giant’s Northern Ireland Public Sector Shared Network (NIPSSN) contract to provide connectivity services; the same one that attracted a £6.3m fine from Ofcom in 2020. Just to recap. Back in December 2020 Ofcom fined BT (Openreach) £6.3m after they were found to have “failed to...
Heathrow Ranks Poorly in Study of WiFi and Mobile Broadband at 48 Airports | ISPreview UK
Original article ISPreview UK:Read More New research from network testing firm Ookla, which operates the popular online Speedtest.net service for broadband users, has revealed that London Heathrow (LHR) in the UK ranks poorly for mobile broadband (4G/5G) and WiFi performance when compared with 48 major airports worldwide. The study, which used data from speedtest.net that had been collected during Q1 2025, compared each airport’s speeds to the FCC’s (USA) broadband benchmark of 100Mbps...
MedUX Benchmark Finds UK is Weak for 5G Mobile Network Connectivity | ISPreview UK
Original article ISPreview UK:Read More Network benchmarking firm MedUX has today published the results of a new study that examined the United Kingdom’s experience and quality of 5G (mobile broadband) networks. But sadly, it discovers that a “significant gap” remains between aspiration and reality for customers. The new report – ‘Status of 5G Quality and Experience in Europe‘ – is based on crowdsourced data gathered from over 35 million performance tests in over 40 countries. But it’s worth...
ISPA Study Claims 72 Percent of UK Backs Continued Investment in Broadband | ISPreview UK
Original article ISPreview UK:Read More The UK Internet Service Providers Association (ISPA), which is a trade body representing ISPs and related comms providers, has today published the results of a new nationally representative poll. This found that 72% of people believe it’s important for broadband providers to keep upgrading networks and 62% were willing to accept short-term traffic disruption for long-term improvements. The study, which also revealed how 78% of respondents believe...
Gov Confirm 7th Sept 2025 Test of UK Mobile Emergency Alerts System | ISPreview UK
Original article ISPreview UK:Read More The UK government yesterday revealed the time and date for its next major nationwide test of the Emergency Alerts service by mobile network operators, which will take place at “around” 3pm on 7th September 2025. This is normally only intended to be used if there’s a “danger to life nearby” (e.g. severe flooding, fires and extreme weather). Systems like this need to be tested on a regular basis to ensure they’re working properly and to help familiarise...
System Error Leaves Virgin Media Broadband User Offline for 19 Weeks | ISPreview UK
Original article ISPreview UK:Read More Broadband ISP Virgin Media UK has blamed a “system error” for leaving one of its new customers without a working internet connection for nearly five months, which resulted in repeated failures to complete the installation via missed engineer appointments. But to make matters worse, the provider initially only offered £30+ worth of compensation for the trouble. The problems began for Totnes (Devon) based mum Cathy Meredith in mid-January 2025, when she...
Cornwall UK Police Warn Teenagers NOT to Climb Mobile Masts – Obviously | ISPreview UK
Original article ISPreview UK:Read More The Falmouth and Helston Police (FHP) in Cornwall yesterday had to deal with another contender for the Darwin Awards after they warned that several teenagers had been spotted scaling to the top of a mobile network mast at Breageside, Porthleven – nearly becoming an example of natural selection at work. The mast concerned is quite large and connected up to high-powered electrical cables, which naturally creates risks from falling (you might not die, but...