Why the telecom industry acquisition problem is really about retention | Total Telecom
Original article Total Telecom:Read More Contributed Article By Sylwia Kechiche, VP Industry Analysis at Opensignal In a market where full fibre broadband now passes 82% of UK premises and mobile connections outnumber people, acquiring genuinely new customers is hard. Most acquisition growth today comes from switching, not from bringing net new subscribers into the market. Every customer an operator wins is one another operator has lost. In such an environment, retention is no longer a...
Who is Responsible When Broadband Fails – 45 Percent of UK Businesses Don’t Know | ISPreview UK
Original article ISPreview UK:Read More A new online survey of 401 full-time UK business connectivity decision-makers, which was conducted by alternative UK broadband network provider LightSpeed Networks (company with a vested interest), claims to have found that 45% of respondents have experienced a fault where “responsibility between suppliers was disputed or unclear“. The study suggests that clear accountability during a network outage remains a challenge for many businesses and 34% of...
Gigabit Broadband Rollout Contract for Orkney and Shetland to be Awarded Soon | ISPreview UK
Original article ISPreview UK:Read More After a long delay it appears as if the Scottish Government may finally get around to awarding a new gigabit broadband roll-out contract for Orkney & Shetland by the end of 2026. The procurement, which forms part of the UK’s £5bn Project Gigabit scheme, aspires to expand full fibre (FTTP) networks to 13,550 premises in hard-to-reach parts of the remote Northern Isles. The SG first put out a contract notice for all this back in December 2024, which at...
Business UK ISP Gamma Reach Agreement on £1bn Cash Offer by Epiris | ISPreview UK
Original article ISPreview UK:Read More Business ISP and IT provider Gamma Communications has this morning confirmed that their board has proposed to accept a cash offer from private equity firm Epiris, which implies an enterprise value of approximately £1.079bn. The deal, if approved, will be managed through a newly incorporated entity called Bradbury Bidco Limited. Regular readers will recall that the battle for control of Gamma has been going on for months now, with Matthew Riley’s Giacom,...
Wildanet Grows Revenue But Takes £17m Write-Down on UK Fibre Broadband Assets | ISPreview UK
Original article ISPreview UK:Read More After a turbulent year, broadband provider Wildanet, which is deploying a new 2Gbps speed full fibre (FTTP) network across rural parts of Cornwall and Devon in England, has published their annual accounts to the end of 2025 and revealed revenue growth of 43% to £2.51m (2024: £1.75m). But they also wrote another £17.1m off the value of their assets. Just to recap. Over the past few years Wildanet has come under many of the same pressures as other UK...
TP-Link Launch First Wi-Fi 8 Broadband Routers with Speeds up to 22Gbps | ISPreview UK
Original article ISPreview UK:Read More Networking kit manufacturer TP-Link, which builds a lot of broadband routers, WiFi extenders and smart home devices, today claims to have soft launched the “world’s first” commercial Wi-Fi 8 products – the Archer 9 Ultra router and Deco 8 Ultra mesh Wi-Fi system. But the kit will use a draft specification, since the full standard isn’t due to be ready until May 2028. Just to recap. The next gen Wi-Fi 8 standard (802.11bn – “Ultra High Reliability“) will...
Virgin Media and Openreach Fail Property Owner Over Cable Damage and Repair | ISPreview UK
Original article ISPreview UK:Read More Five tenants of a building in Gloucester (Gloucestershire, England) could be left without a working UK broadband and phone service after the property owner, Mo Mujaed, claimed that Openreach had deployed a new telecoms (telegraph) pole that damaged a seemingly exposed Virgin Media cable in the process, which served the building. According to Mr Mujaed, Openreach’s civil engineering contractor, Quinns, arrived earlier in the month and “installed a new...
Some Customers of Broadband Altnet Gigability Suffer Service Suspension | ISPreview UK
Original article ISPreview UK:Read More Alternative UK broadband network and ISP Gigability, which first cropped up in 2024 (here and here) with plans to build a full fibre network across rural villages in Shropshire (England), appears to have run into a problem on part of their network after a couple of their customers in the medieval market town of Much Wenlock indicated they’d been given one month’s notice of service closure. The provider is currently only known to have conducted a limited...
New Rules for Speeding Up Certain Broadband Installs is Causing Delays | ISPreview UK
Original article ISPreview UK:Read More The government’s new changes to the Building Safety Regulator’s (BSR) approval processes in England (here) are causing additional delays to some of Openreach’s new broadband installs. Ironically the changes are being introduced to correct for the delays and increased costs of telecoms operators trying to deploy new networks into large buildings (MDUs etc.) under the prior system. Last year plenty of problems were caused after the BSR updated their...
Openreach’s 100Gbps Cablelink Pilot for UK Broadband ISPs Set for May 2027 | ISPreview UK
Original article ISPreview UK:Read More National network operator Openreach has informed ISPreview that their long planned pilot of a 100Gbps capable Cablelink (Ethernet) solution is now scheduled to start around May 2027. The new product will, among other things, be used by ISPs to support the rollout of their 8.5Gbps speed full fibre (FTTP / XGS-PON) broadband products for UK homes. Cablelink products are traditionally what Openreach are using to provide data capacity for their full fibre...