News

Mobile network operator EE UK has confirmed to ISPreview that it overcharged a “very small” number of customers, in some cases by hundreds of pounds, for calls that should have been included as part of their bundled allowance. The issue appears to have occurred as part of the operator’s move to adopt a new billing system. Most people these days tend to have mobile plans that come with an unlimited allowance for UK calls and texts, which is pretty much the industry standard, particularly on Pay...

News  Half of businesses (50%) have reported having experienced some form of cyber security breach or attack in the last 12 months, according to a recent government survey  Vodafone has launched a new cybersecurity platform called Vodafone CybSafe, designed to help small, medium, and enterprise businesses reduce the risk of the cyberattacks that stem from human error.   Developed in collaboration with human risk management experts at CybSafe, the platform aims to enhance the cybersecurity...

News A new study suggests that forgotten drawers containing old phones, cables, and electrical goods could cumulatively contain nearly 40,000 tonnes of valuable copper A new study from Recycle Your Electricals is this week encouraging Brit’s to begin ‘urban mining’ – digging through drawers of unused electrical equipment – as part of efforts to recycle valuable copper. According to the study, these “drawers of doom” across the UK could contain up to 38,449 tonnes of copper in the form of...

Spotlight Article By William Webb, Independent Consultant and author of “The 6G Manifesto”  Mobile generations tend to come along every 10 years, and we are now midway between the advent of 5G in 2020 and the introduction of 6G scheduled around 2030. This is a good time to review what we have learned from 5G and where we should focus our efforts on 6G.  5G promised much – to be a generation like no other that delivered a new world of immersive communications – but has disappointed, with no new...

Press Release Wednesday 9th October, 2024 – Rural broadband specialist Quickline Communications has teamed up with Tech She Can, a leading tech education and careers charity, to tackle the issue of gender disparity in technology roles across the UK.   The collaboration aims to inspire young girls and women to pursue careers in technology, with a particular focus on schoolchildren in West and South Yorkshire.  Through this new partnership, Quickline will support Tech She Can’s efforts to...

News  Six separate Advertising Standards Authority (ASA) rulings have been published this week regarding British telcos  The ASA has cracked down once again on some of the UK’s biggest telcos for ads containing misleading broadband price information.   The ASA issued rulings on ads from BT, its subsidiaries EE and Plusnet, as well as TalkTalk, Virgin Media, and O2, after finding they did not adequately inform customers about mid-contract price rises.  The crackdown follows new guidance...

Interview Interest in private networks is growing around the world, particularly for the manufacturing sector. But with each industry having such diverse requirements, CSPs must carefully tailor their service offerings – without jeopardising network security. At Connected Britain 2024, we caught up with Quest Global’s Sanjay Krishnaa to discuss the latest trends in the UK’ fixed and mobile markets, and why private networks remain a key growth area for CSPs. Check out our full interview below!...

The Cooperative Network Infrastructure scheme in Tameside, Blackpool, Manchester and Sussex (England), which helps to enable the commercial re-use of existing local authority owned cable ducts and fibre to aid the roll-out of gigabit-capable broadband, has made it easier to share related assets (fibre, street furniture etc.) via a new partnership with AssetHUB. Asset reuse specialist AssetHUB states that this means its platform, which acts a bit like an open access “‘shop window’ of digital...

The Communications and Utilities Regulatory Authority (CURA) for the Isle of Man, which is a British Crown Dependency in the Irish Sea between England and Ireland, has fined dominant broadband and telecoms operator Manx Telecom £100,000 for failing to correctly handle Sure’s request for an interconnection with BT’s subsea fibre cable. The first thing to understand in all this is that the responsibility for ensuring that the related request and interconnection agreement was appropriately...

The UK Advertising Standards Authority (ASA) has today banned a series of website-based adverts for major broadband ISPs and mobile network operators, including BT, EE, Plusnet, TalkTalk, O2 and Virgin Media, after the way they all presented their annual mid-contract price hikes was found to be “misleading“. The rulings relate to the ASA’s enforcement of their new guidance for how UK telecoms operators should communicate mid-contract prices hikes to consumers (here), which came into force...