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News The labels argue that Verizon deliberately ignored customers pirating music over its network A group of major record labels including UMG Recordings, Warner Music, and Sony Music are suing US wireless giant Verizon, accusing them of knowingly facilitating music piracy. The lawsuit argues that “early 350,000 infringement notices” have been sent to Verizon since 2020, covering the piracy of 17,335 tracks from artists or bands. The lawsuit alleges that Verizon “fostered a safe haven for...

Alternative network operator and gigabit broadband provider toob, which is deploying a full fibre (FTTP) network across parts of Southern England (they also share some of CityFibre’s infrastructure), has today become the latest ISP to launch a cheaper social tariff for those on certain state benefits. The new toob essentials plan offers a 50Mbps full-fibre symmetric speed broadband connection for just £20 per month (no setup fees and a 1-month rolling contract) and is available to anybody...

Networking kit manufacturer DrayTek, which is a familiar name in the broadband connectivity world, has published a new ‘ISP Performance and Perceptions Survey 2024’, which reveals what business users really think about their Internet Service Provider and what they view as their most crucial connectivity needs. The survey – download here – appears to be based on responses from 476 members of the “DrayTek community” (in this case, business users). But it’s worth noting that regular consumers...

A new Juniper Research survey of 3,300 UK mobile subscribers has named the top mobile network operators with the highest overall levels of customer satisfaction (measured by net promoter score). Tesco Mobile ended up ranking highest for overall customer satisfaction, with an NPR (Net Promoter Rating) of 93%. But it’s bad news for Three UK. Specifically, from the survey analysis, it was determined that 65% of Tesco Mobile’s subscribers stated that they are ‘very satisfied’ with the overall...

Analyst firm M-Lab and comparison site Cable.co.uk have today published their 2024 global broadband ISP speeds report, which reveals that the United Kingdom delivered an average (mean) download speed of 110.99Mbps (up from 93.62Mbps last year) – ranking us 35th fastest in the world (down from 34th in 2023). The research itself stems from information gathered via 1.5 billion speed tests (up from 1.3bn last year), which were carried out across the world in 229 countries in a 12-month period up...

The UK Infrastructure Bank (UKIB), which was setup by the previous government to help crowd-in private investment for infrastructure projects, has today committed £35m to help alternative network provider Wildanet accelerate their rollout of gigabit-capable full fibre broadband across South West England. The provider, which originally started life as a fixed wireless ISP in the same area, has spent the past few years deploying Fibre-to-the-Premises (FTTP) technology across the region – mostly...

Consumer magazine Which? has today written to the CEOs of Virgin Media (O2), Scottish Power and British Gas in the hope of “urging them to improve their customer service“, which comes after a survey conducted by the magazine found all three to be the “worst broadband and energy firms for customer service.” According to the Yonder survey of 4,101 nationally representative adults, which was conducted in May 2024 with the aim of identifying the worst firms for customer service and where they are...

News If given the green light, the deal would be the largest acquisition in Alphabet’s history    Google’s parent company Alphabet is in late-stage talks to acquire cybersecurity company Wiz for $23 billion, according to a report published on Sunday from The Wall Street Journal.  If it is completed, the deal would be the group’s largest ever deal, surpassing its previous record purchase of Motorola Mobility in 2012 for $12.5 billion.   Sources familiar with the matter told the Wall Street...

News Local media suggests that Saudi Telecom Company (STC) is being advised to consider Vodafone as an alternative route into Portugal According to anonymous sources speaking to Jornal Económico, Saudi Arabia’s telecoms giant STC is considering acquiring Vodafone Portugal. The news, which remains unconfirmed by both STC and Vodafone, comes following the collapse of discussions between STC and Vodafone’s local rival Altice Portugal last week. STC began acquisition talks with Altice Portugal at...

The new partnership was confirmed during a recent site visit from the LINX team to the Manchester site, former Equinix facility known as MA2, Reynolds House, acquired by the Lunar Digital team in February 2023. The campus consisting of Lunar 1 and Lunar 2 has had a complete facelift in the last 12 months with a focus on modernization and sustainability. Rob Garbutt of Lunar Digital commented; “We are really pleased to now be able to offer the LINX peering LAN to our customers in our Manchester...