Giffgaff Offer FREE Pizza to UK People Hit by Mid-Contract Price Rises
Mobile network operator giffgaff, which has pledged not to raise its prices mid-contract, has today launched a new promotion that attempts to soften the impact of soaring mobile and broadband bills by offering free pizzas across the UK via Deliveroo this Friday (15th March). The operator’s ‘It’s the yeast we could do‘ campaign (the yeast […]
Connected America puts industry challenges under the spotlight in Texas
News This year’s Connected America event has kicked off in Texas The second annual Connected America event is underway at the Irving Convention Center in Texas, bringing together leaders from the telecommunications field and public-sector leaders, along with non-profits, suppliers, providers, and manufacturing leaders. Jose Ortero, the vice president of 5G Americas, began the event with a keynote speech and reminded attendees that the country is “less than five (or) six years away from 6G.”...
Stockport NHS Foundation Trust and CDW Enable Better Patient Care Through Technology Innovation
Press Release Stockport, UK, March 12, 2024 – CDW, a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers, has joined forces with Stockport NHS Health Foundation Trust to better enable staff and improve patient care with innovation and digital capabilities. The collaboration is part of an 18-month digital transformation programme, and includes introducing cutting-edge solutions at Stepping Hill Hospital, the main acute...
Austrian Mobile Operator Spusu shuns AI chatbots
News Just days after AI was the hottest topic at this year’s MWC Barcelona, the company are firmly standing by human-based customer services Spusu, an Austrian-based mobile operator with operations in the UK, has confirmed that it will continue to offer human customer service offerings, instead of replacing it with AI services. The company have pledged to only “using human customer service agents”. “To our current and future customers, we want to reaffirm that all enquiries are responded to...
Hedge Trimmer Mishap Knocks Homes Offline in Cornwall UK Village
It’s still not entirely clear how it happened, but some homes in the tiny rural Cornwall village of Golberdon are currently suffering from a protracted broadband and phone outage after cables belonging to Openreach were accidentally cut last month by an enthusiastic individual using a garden hedge trimmer. A quick look at the community, which […]
Survey Claims UK Businesses Lost £3.7bn in 2023 Due to Internet Failures
A new survey of 504 UK-based businesses leaders by Censuswide, which was commissioned by broadband ISP Beaming, has claimed that businesses lost over 50 million hours and £3.7 billion due to internet failures in 2023. But the amount of time businesses lose to connectivity failures has fallen by a fifth in the last five years. […]
New Launch Date for Delayed Faster UK Broadband ISP Switching
The industry-led One Touch Switching Company (TOTSCo), which is responsible for implementing Ofcom’s solution for faster consumer switching between UK broadband ISPs on different networks (aka – One Touch Switch), has announced that the now heavily delayed system will aim to go live on 12th September 2024. Back in 2021 the industry regulator, Ofcom, set […]
Delays Allegedly Hit Virgin Media’s UK XGS-PON Full Fibre Upgrade
Several sources have indicated to ISPreview that broadband ISP Virgin Media’s (VMO2) Project Mustang programme, which is upgrading existing Hybrid Fibre Coax (HFC) network areas with Fibre-to-the-Premises (FTTP / XGS-PON) technology, has allegedly been hit by delays – partly due to issues with billing and ordering systems. At present around 14.3 million properties out of […]
Altice’s corruption investigation woes spill into France
News A report from Bloomberg has revealed that French prosecutors have launched their own preliminary investigations into persons linked to Altice, in parallel to separate investigations by Portuguese authorities Last year saw a three-year corruption investigation by Portuguese authorities drew to a close, resulting in the detention of Altice co-founder Armando Pereira and two other individuals linked to the company. While these investigations into corruption, tax fraud, and money laundering...
Newcastle-under-Lyme Plans New 50km Full Fibre Network
The Newcastle-under-Lyme Borough Council in Staffordshire (England) has announced a new project that will seek to build up to 50km of new gigabit-capable fibre broadband infrastructure to help connect local businesses, public sector and community sites in poorly served parts of the town centre. At present, most of the town is already reached by Openreach […]