BT and Vodafone UK Reiterate Desire to Make Netflix etc. Pay
The Net Neutrality debate (i.e. protecting the open internet from abuse by UK broadband ISPs and mobile operators) reared its head again today after BT and Vodafone both put their names to a new statement by the European Telecommunications Network Operators’ Association (ENTO), which was signed by 16 telcos’ CEOs. In case anybody has forgotten, […]
ISP Ogi Offer 6 Months Free FTTP Broadband to New Customers
Broadband ISP Ogi, which is rolling out a new Fibre-to-the-Premises (FTTP) network across South Wales, has today begun offering its services free for the first six months of service to new customers. The move is being promoted as a “bid to help ease pressures on household bills this winter“, but it’ll also help with take-up. […]
Warning of Challenges Ahead for Investment in UK Gigabit Broadband
A new report from the UK Internet Service Providers Association (ISPA), which examined the appetite for investment in alternative broadband networks (AltNets) by interviewing leading investors, has warned that the market has now “reached saturation point” and providers looking for further rounds of investment are likely to find new challenges. At present around 70% of […]
Almost half of customer service calls fail due to contact centre background noise
PRESS RELEASE Almost half of customer service calls are abandoned due to contact centre background noise, with 42% hanging up immediately when they detect the noise. That’s according to the team behind IRIS Clarity, the AI-powered voice isolation app, which surveyed 1,000 consumers across the UK and US around their interactions with contact centres. The results are compounded by the fact that while all respondents indicated they use voice channels in some way for their customer service...
Speedcast deploys private LTE network for Brazilian energy integrator
PRESS RELEASE Speedcast, a leading communications and IT services provider, announced today that its Brazilian entity, SC Caprock, has completed the deployment of a mission-critical private LTE network at four natural gas plants and associated wells for an energy integrator in Brazil, providing high-quality, critical voice and video connectivity for workers on site. This marks the first energy company with onshore production to implement the technology in Brazil. Using the Nokia Digital...
How do you solve the problem of space debris?
NEWS Small and inexpensive low Earth orbit (LEO) satellite are quickly becoming almost mainstream but as constellations spring up, so do the problems and dangers of space junk. OneWeb, SpaceX, Starlink, Telesat are rarely out of the press at the moment, but flying slightly below the radar is the sticky problem of what happens to redundant hardware and who polices space traffic. “With 1,700 satellites launched last year alone, the need to safeguard the space environment for the benefit of...
ASDA Mobile UK Discount 4G and 5G Unlimited Mobile Data SIMs
The mobile division of supermarket chain ASDA has launched somewhat of an early “Black Friday exclusive” promotion by discounting the price of their Pay Monthly (1-month term) “unlimited data” (mobile broadband) bundles for new customers, which now start at just £15 per month. Under the deal, which will be available to order until 30th November […]
Revolving doors keep turning in US telecoms
NEWS With hurricanes heading for the coast of Florida there is plenty of turbulence in north America at the moment, but the telecom industry has been far from immune to change. The sudden departure of CFO Bob Gunderman from Windstream after eight years is the latest change as internal candidate Drew Smith replaces him – formerly treasurer and SVP of financial planning. Tony Thomas, president and CEO of Windstream commenting on Smith’s appointment said “He has a deep understanding of the...
Survey Finds Confusion Over UK Broadband and Full Fibre Jargon
A new Censuswide survey of 2,001 UK adults (aged 16+) that have broadband, which was commissioned by ISP Zen Internet and conducted during May 2022, has found that 32% of respondents still aren’t confident they can define what “full fibre” is – that’s up from 28% when the same question was asked in 2021. Overall, […]
They think it’s all over…but perhaps its’ not!
NEWS Football legend Sir Geoff Hurst is at the core of a new campaign from BT aimed at helping older people make better use of technology by teaching digital skills. Research conducted by BT shows that more than 40% of over 70s don’t feel fully confident using their mobile beyond simple calls but almost three quarters (71%) believing sharing videos and pictures with family helps tackle isolation. Currently only 17% do it regularly. BT have teamed up with 1966 World Cup Legend, Sir Geoff Hurst,...