Original article ISPreview UK:Read More
Several of ISPreview’s readers have indicated to us that Openreach’s fibre broadband checker has been down since yesterday morning or thereabouts. The popular tool is currently still offline at the time of writing today and returns the following message on use: “Service request failed. Please try again later“.
The network access provider is clearly aware of this, as their website now carries a status message to inform visitors that they are “experiencing some technical difficulties” with the service. “We are aware there is an issue with our fibre availability checker/reappointment, we’re working on it and should be back online shortly,” added the notification.
Service outages like this do happen from time to time, although they are usually very brief and this one has gone on for a lot longer than usual. But no doubt it should return soon. In the meantime, we have requested an update from Openreach and hope to report back soon.
UPDATE 1:52pm
Openreach have informed us that they’re still “investigating” and hope to have the checker back up and running asap.
UPDATE 3:14pm
The checker is now back online.
UPDATE 5:06pm
A spokesperson for Openreach told ISPreview: “The Openreach fibre checker is now back online after we experienced some technical issues following a service software update. We’re sorry for any inconvenience this may have caused.”