The 2020s are a shaping up to be a decade of change for telco business models. While connectivity itself is more important in all facets of our lives than ever before – as highlighted throughout the coronavirus pandemic – traditional voice and data service revenue are not growing in time with the surging demand. Combine this with the expenditure telcos face with the pricey rollout of new technologies like 5G and fibre, and the telecoms industry at large is looking for its next money-maker.
For many operators…