In recent years, it has become increasingly apparent to operators around the world that they must go beyond traditional telco services if they are to survive and thrive in an increasingly digital age.
This is especially true of the B2B sector, where telco customers are increasingly looking for more than just raw connectivity. Partially spurred on by the pandemic, enterprise customers are rapidly growing more digital, with more specific service requirements from their telco partners.
“The B2B sector is growing more rapidly than B2C, partly through the incorporation of new areas of products…