Original article ISPreview UK:Read More
New customers looking to join one of Virgin Media’s broadband and TV bundles may like to know that the ISP has recently made some further hardware updates, which means that all TV packages now include a Hub 5 router (Flex ‘service’ is excluded). Previously, some bundles still included older routers, like the now somewhat dated Hub 3.
In addition, all TV packages should also now be coming with a Flex (Stream / Apollo) Box instead of the TV360 box, which is a continuation of the gradual phasing out of TV360 that we reported on again last month (here).
“All new TV customers will receive an Apollo box and a Hub 5 on all broadband tiers including M125. Flex is excluded,” confirmed a spokesperson for the provider to ISPreview. One downside of this approach is that the Stream/Apollo box (sometimes also called a ‘Flex Box’, but this confuses it with the ‘Flex service’) lacks a recording function in the UK. This isn’t quite as important in the modern on-demand world, but some people will miss the PVR feature.